Dynamics 365

Set of interconnected intelligent software applications to transform and enable businesses.​

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Break silos and bring your business together,

connecting data, people, and processes

single system global reach

Single system, global reach

Manage multi-country, multi-company, multi-language, multi-currency complexities within a single platform that grows as you scale.

unified commerce

Unified commerce 

Enhance sales, integrate your digital touchpoints and offer your customers a seamless shopping experience across all channels.

agile supply chain

Agile supply chain

Obtain a 360º view of your vendors, cross-channel inventory, production, and logistics to meet unpredictable customer demand.

adapt and innovative

Adapt and innovate

Translate unique requirements through intelligent business apps that integrate with your existing infrastructure and offer cloud or hybrid deployment.

microsoft dynamics 365

Microsoft Dynamics 365: transform and support your multi-entity growth

With the ability to choose a module as per need or the whole stack, Microsoft Dynamics 365 is truly the portfolio of intelligent business applications that empower an organization to adapt and innovate.

A comprehensive business solution that unifies CRM and ERP capabilities, streamlines workflows within a centralized system and facilitates decision making on an enterprise-wide basis.

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microsoft dynamics 365 retail


Connect digital, in-store and back-office operations to ensure operational efficiency and an immersive customer experience across all channels.

microsoft dynamics 365 supply chain

Supply Chain

Predictive analysis, IoT, and mixed reality to automate and optimize inventory, warehousing, fulfilment and supply chain logistics.

microsoft dynamics 365 finance


Improve financial performance and minimize costs through process automation and financials integration into core business functions.

microsoft dynamics 365 human resources

Human Resources

Flexible scalable workforce management solution designed to enhance every milestone of the employee experience journey. ​

microsoft dynamics 365 sales


Turn browsers into buyers through triggers at the right time in their buyer’s journey and offer a safe, friction-free digital buying experience.

microsoft dynamics 365 customer service

Customer service

Boost lead generation and orchestrate personalized customer journey to deliver the right message at the right time through the right channel.​

microsoft dynamics 365 marketing


Build brand affinity, empower workforce with streamlined data and delight customers with a consistent experience across all channels.​

microsoft dynamics 365 customer insights

Customer Insights

Create new buying moments by understanding each customer's personal, buying and social preferences.

The Confiz experience

industry knowledge proficiency

Industry knowledge proficiency

With over 100+ implementations, our experience across various industries, including retail, manufacturing, and services helps us deliver any project across the globe using a mix of both offshore and onshore resources.

comprehensive structured approach

Comprehensive structured approach

We assess each business environment and maintain a pragmatic approach as per the complexity and size of your organization to ensure a swift, smooth and secure deployment.

ms dynamics experts

MS Dynamics experts

At Confiz, we believe that every business is unique. Our experts bring together the right mix of technology and operational know-how to resolve the most complex business challenges.


years of experience in retail, manufacturing and distribution


engineers, consultants and subject matter experts​


organizations running Microsoft Dynamics powered by Confiz​

Success story
Business efficiency at Bani Yas Coop

An Advanced Warehouse Management System (AWMS) built with Microsoft Dynamics AX to drive business efficiency at Bani Yas Cooperative Society.

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How can Confiz enable your Microsoft Dynamics 365 initiatives

Our consultants and technologists are hyper-focused on growth and performance


We have helped 100+ organizations make the right decisions and create an ecosystem of continued success with Dynamics 365 solutions.

unified commerce


We work with your internal teams to implement and map Dynamics 365 tools to your business workflows so you can focus on sales and growth.

agile supply chain


We help you infuse intelligence into your business processes by connecting them with third-party applications, systems, and services.

adapt and innovative


Our experienced support team acts as an extension to your business and proactively identifies and troubleshoots issues in no time.

Our clients

Got more questions about Microsoft Dynamics 365?

Here's everything you need to know

What is Microsoft Dynamics 365?

Microsoft Dynamics 365 is a suite of enterprise-level intelligent cloud-based applications. It breaks down silos between customer relationship management and enterprise resource planning and offers purpose-built applications that work together seamlessly to manage core business processes. These applications can be implemented individually or in various combinations and include:

  • Retail
  • Finance
  • Supply Chain
  • Human Resources
  • Sales
  • Customer Service
  • Marketing
  • Customer Insights

What are the benefits of Microsoft Dynamics 365 to organizations?

Some of the benefits of Microsoft Dynamics 365 to organizations include:

  • Start with what they need to grow at their own pace and add new applications and functionalities as they scale.
  • Enable greater productivity by eliminating barriers between core business functions and bringing together customers, products, and data.
  • Get access to real-time insights with built-in predictive analytics to ensure data-driven decisions and optimal outcomes.
  • Reimagine growth with a flexible, consistent, extensible platform that allows them to change and adapt to emerging business needs.

How much will Microsoft Dynamics 365 cost?

The two cost components involved in deploying Microsoft Dynamics 365 are services and licenses. Depending on the partner, services primarily include costs related to consultation, implementation, support, and maintenance. The cost for licenses is dependent upon the number of products and users. However, the solution's total cost would vary for each organization, and it can be as low as a few thousand dollars to hundreds of thousand dollars.

How is Microsoft Dynamics 365 licensed?

The core business applications, namely, Retail, Finance, Supply Chain, Human Resources, Sales, Customer Service, Marketing, and Customer Insights, can be purchased either as a base license or as an attach license(s). The base license is the first application purchased at the standard price, and the attach licenses are the additional applications that might be bought following the base license.

Is Microsoft Dynamics 365 available on-premise?

Yes, Microsoft Dynamics 365 is available for an on-premises implementation. However, some features/functionalities might not be available in the on-premise version.

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Ready to unleash potential and achieve process excellence? Confiz helps you transform and succeed using technology, insights, and innovation.

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