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Microsoft Dynamics 365 for Grocery Industry

An end-to-end, omnichannel solution for grocery retail operations

Manage fresh stock, offer speedy checkouts, and enjoy growing margins

Streamline fresh stock handling, dry inventory management, GST & VAT taxation, accounting, and deliveries among other operational needs. Use enriched insights to understand how your customers interact with your grocery business and proactively address their needs.

Speed up checkout process

Build omnichannel shopping experiences

Manage perishable and fresh stock efficiently

Serve customers better with real-time data insights

All your grocery management needs in one intuitive software solution

Efficient warehousing

Cut up to 60% of time used on managing warehouse processes by intelligent automation of recurring tasks. Reduce losses caused by wastage of products and gain complete control over your inventory.

Fresh food management

Manage your fresh food isles and perishable items from a single cloud-based software solution. Maintain the right temperatures using IOT (Internet of Things) to reduce waste and costs in your grocery stores.

Swift checkouts

Speed up your checkout process using intuitive software that works the way your employees want it to. Increase staff efficiency and reduce long queues for utmost customer satisfaction.

Smart product pricing

Change product prices easily from anywhere using electronic shelf labels and integrated wireless technology. React quickly to the market changes and always feature updated prices in all stores.

Intelligent rack management

Manage all your products rack-wise and easily locate them at any time. Maintain stocks of multiple items and generate comprehensive reports (rack-wise) to track all products featured in your stores.

Digital payments

Accept digital payments from customers and offer contact-less billing to meet new customer expectations. Experience e-invoicing, maintain VAT/GST compliance and generate reports for tax filing.


Success story

Business efficiency at Bani Yas Coop

An Advanced Warehouse Management System (AWMS) built with Microsoft Dynamics AX to drive business efficiency at Bani Yas Cooperative Society.


Structured consultation

At Confiz, our experts understand your grocery management needs and recommend tailored solutions that seamlessly integrate with your existing processes and technology.

Migration and implementation

We provide thorough training, support, and best-practice data migration to help clients fully utilize their new software and generate comprehensive reports using previous data.

Dependable support

Clients are assigned Microsoft-certified architects and dedicated analysts for reliable support during and after implementation, ensuring uninterrupted business operations.

Got more questions?

We are here with answers!
Does Dynamics 365 for grocery offer mobile traceability?

Dynamics 365 comes complete with mobile traceability features that allow grocery businesses to place product safety and source information at their customers’ fingertips via mobile devices. Grocery businesses can offer their customers the ability to easily trace purchased items from any mobile devices connected to the internet using Dynamics 365. This provides much-needed peace of mind to customers and boost brand loyalty/advocacy.

Does Dynamics 365 for grocery offer warehouse and inventory management functionality?

Dynamics 365 for grocery optimizes warehouse processes, simplifies reporting, and manages order data in real time. The system enables grocery clients to decrease on-hand inventory and packaging, minimize loss and waste, ensure fresher inventory for customers, and achieve high yields from raw materials. Dynamics 365 for grocery also includes Power BI and Cortana Intelligence which empower businesses with analytical insights and provide prescriptive guidance so users can decide the best course of action for the future.

Why should I upgrade/integrate my existing grocery retail management platform to MS Dynamics 365?

Microsoft Dynamics 365 for grocery gathers all functionalities of ERP and CRM in one software system and seamlessly works across all components as well. Businesses can choose apps they will be needing for their business processes and pay only for those that are needed. Microsoft Dynamics is user-friendly and easily integrates with Outlook, Power BI (Business Intelligence), Office 365, Cortana, and more. The built-in data analytics tool in Dynamics 365 assists in strategic planning and tactical decision making. The software is available in both on-Premises and cloud versions.

If you intend to act, we are ready to help!