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Dynamics 365 Marketing

Execute impactful marketing campaigns, turn prospects into loyal customers and foster relationships

Craft personalized customer journeys for lasting relationships

Maximize your marketing ROI by automating and streamlining your marketing activities. Leverage the power of Microsoft Dynamics 365 Marketing to create and manage targeted campaigns, effectively create personalized customer journeys across every touchpoint, and track the success of your marketing efforts. 

Engage customers through their preferred channels

Turn prospects into leads through lead-nurturing campaigns

Hyper-personalize your messaging and foster relationships

Make informed decisions and ensure campaign optimization

our key capabilities

Microsoft Dynamics 365 Marketing features and capabilities  

Craft personalized customer journeys around customer interactions on their preferred channel, whether it’s email, website, or SMS, at the right time and with the right message. Take advantage of built-in event triggers and AI-driven recommendations to enhance the effectiveness of your campaigns.

Conveniently create highly engaging content with the help of built-in templates and AI-generated ideas for personalized messages, images, and offers to ensure optimal engagement and drive conversion.

Monitor the performance of your campaigns through real-time KPIs and Microsoft Power BI dashboards to track journey performance, measure the effectiveness of the content and align your efforts with overall business goals.

Create a unified view of customer data across all cloud-enabled Dynamics 365 applications for your team’s convenience. At the same time, ensure compliance with HIPAA regulations, GDPR, and other accessibility guidelines to protect sensitive customer information.

Our Readings

Our approach sets us apart from others

Got more questions?

We are here with answers!
What is Microsoft Dynamics 365 Marketing?

Microsoft Dynamics 365 Marketing is a module of Dynamics 365 CRM. This comprehensive platform unifies customer data and allows you to efficiently execute and track the performance of personalized campaigns and build stronger relationships with customers. Dynamics 365 Marketing features include campaign automation, segmentation, content personalization, digital marketing, performance dashboards and analytics.  

What capabilities are included in Dynamics 365 Marketing?

Dynamics 365 Marketing includes several capabilities to help businesses create and manage marketing campaigns. These capabilities include email marketing, landing page creation, event management, lead management, customer segmentation, marketing automation, analytics, and reporting. With a successful Dynamics 365 Marketing implementation, businesses can create hyper-personalized, targeted campaigns that are optimized for maximum engagement and ROI. The platform also integrates with other Dynamics 365 applications, such as Sales and Customer Service, to provide a seamless customer experience across the entire customer journey. 

What is Microsoft Dynamics 365 used for?

Microsoft Dynamics 365 is a suite of cloud-based Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) applications designed to help businesses manage their operations more efficiently and effectively. Dynamics 365 applications provide companies with a centralized platform for managing customer interactions, financial data, supply chain operations, and other critical business functions. 

How can a CRM solution help with marketing?

A CRM solution can be highly beneficial for marketing teams. It allows for customer segmentation, personalization of messages, lead scoring, automation of campaigns, and reporting and analytics to improve ROI. Using CRM, you can streamline, personalize, and optimize your marketing campaigns for maximum efficiency and effectiveness. This tool can help businesses grow by improving customer engagement and increasing conversion rates. 

How do I get Dynamics 365 Marketing?

To acquire Dynamics 365 Marketing, begin by purchasing a license that suits your business needs. It is available as a standalone application or bundled with other D365 apps. You can also opt for a free trial or a subscription plan. 

Once you have obtained the MS Dynamics 365 Marketing module, proceed with setting up and customizing the environment to match your business requirements. If necessary, enlist the expertise of a Dynamics 365 Marketing consultant for additional configuration and optimization support.  

What are the key features and functionalities offered in the Dynamics 365 Marketing Business Edition?

The Dynamics 365 Marketing business edition offers a range of key features and functionalities, including email marketing, lead management, customer journey automation, event management, and basic marketing analytics. It enables organizations to allocate resources accurately, track project costs, and analyze project performance, ultimately leading to improved profitability and efficient resource utilization. 
 

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