Microsoft Dynamics 365 for Retail industry
Create customer-centric retail experiences for retail excellence.
Empower retail success and engage customers with confidence
Microsoft Dynamics 365 for the retail industry uses a data-driven approach so you can learn how your clientele interacts with your business. Elevate retail experiences with powerful capabilities, architecture, and AI for confident customer engagement.
Enhance store efficiency and boost sales
Understand customers better with enriched insights
Improved inventory utilization and distribution management
Use data to innovate and create impactful solutions
our key capabilities
Achieve retail excellence with Dynamics 365 for retail
Involve customers with relevant content and engaging shopping journeys.
- Discover customers intelligently
- Plan and execute engaging customer journeys
- Engage clientele with personalized messages
- Curate informative content
Allow customers to shop with convenience and give them more purchasing power through facilitating buying options.
- Manage retail stores efficiently
- Offer omnichannel purchasing options
- Make more sales through enticing promotions
- Upsell through targeted content
Build a loyal customer base through responsive and intuitive business tools and conduct repeat business like never before.
- Make customer retention strategies
- Offer cross-channel product returns
- Use data to manage customer experiences
- Provide omnichannel customer service
Manage inventory from a single screen and gain complete control over your merchandising.
- Get a bird’s-eye view of stock items
- Categorize and manage inventory
- Manage product information efficiently
- Easily allocate and replenish inventory items
Streamline business operations and ease processes by empowering employees with data and insights.
- Generate retail store operations reports
- Manage finance and expenses
- Secure data and accounts to prevent frauds and losses
- View all analytics data on a single screen
Reduce affiliated costs around order fulfilment and give customers more buying choices to ensure great shopping experiences.
- Offer contactless shopping options
- Allow customers online ordering and store pickups/returns
- Utilize intuitive order processes and management tools
- Manage warehouse using advanced software solutions
Outcome
- Reduced Warehouse Costs
- Timely Deliveries to Stores
- Location-Wise Inventory Visibility:
- Automation of Logistics Operations:
Case Study
Business efficiency at Bani Yas Coop
An Advanced Warehouse Management System (AWMS) built with Microsoft Dynamics AX to drive business efficiency at Bani Yas Cooperative Society.
Key Dynamics 365 CRM & ERP apps for retail sector
Dynamics 365 Customer Insights
Use cross-channel analytics to deliver personalized and engaging shopping experiences
Dynamics 365 Commerce
Create rich shopping experiences and manage resources/inventory across multiple channels
Dynamics 365 Supply Chain
Manage inventory and minimize costs through automated workflows and shipping operations
Dynamics 365 Human Resource
Customize hiring processes and track employee performance from user-friendly dashboards
Dynamics 365 Finance
Generate comprehensive financial reports to improve business financials and boost business growth
Dynamics 365 Sales
Increase sales and build long-lasting relationships through user-friendly sales tools
Dynamics 365 Customer Service
Deliver personalized customer service through omnichannel communication platforms
Dynamics 365 Marketing
Focus on the target audience to generate qualified leads and manage funnels with built-in tools
Got more questions?
We are here with answers!
It is a unique combination of Microsoft Dynamics ERP and Microsoft Dynamics CRM offered by Confiz, an official Microsoft Dynamics 365 Retail Partner. This amalgamation aims to support retail organizations with business processes and customer-centric operations. Microsoft Dynamics 365 retail management system supports businesses in the retail industry with marketing, sales, customer insights, customer service, supply chain, retail experiences, finance, and human resources.
Retail businesses looking to hit the ground running with Microsoft Dynamics 365 solutions need the services of an official Microsoft Dynamics 365 Retail Partner. At Confiz, we ensure you get the most value from your software investments. Whether you are looking to enhance an existing software solution or stepping into the world of digital retail operations and experiences, we can help you with implementation, integration, migration, and maintenance. Optimize your Dynamics 365 applications to fit your business needs and make the most out of your investment by consulting the experts at Confiz here.
The technology experts at Confiz specialize in offering Microsoft Dynamics 365 services to retail businesses in all locations across the globe. Confiz technology teams have already offered services to retail businesses in United States of America (USA), Kingdom of Saudi Arabia (KSA), United Arab Emirates (UAE), Kuwait, Qatar, Bahrain, Oman, and Pakistan. We have decades of professional experience in implementing Dynamics 365 tools and automating business processes of retail organizations. Contact us for more details.