Sell smarter, faster, and more efficiently with Microsoft Dynamics 365 Sales
Close more deals and boost seller efficiency with AI-powered capabilities in Dynamics 365 Sales. Create compelling content with Copilot, forecast sales accurately, and gain deeper insights into your sales team’s performance – all in one platform.
What is Dynamics 365 Sales?
Microsoft Dynamics 365 Sales is a powerful customer relationship management (CRM) solution from Microsoft designed to help organizations manage their sales processes more effectively. It enables sales teams to build stronger relationships with customers, streamline their workflows, and make data-driven decisions using AI-powered insights.
With features like lead and opportunity tracking, contract and account management, integration with Microsoft Outlook, and real-time performance dashboards, Dynamics 365 Sales equips sellers with the tools they need to close deals faster and improve customer engagement across every stage of the sales cycle. For businesses requiring more advanced capabilities, Dynamics 365 Sales Enterprise adds features like forecast management, advanced customization, and AI-guided selling through Microsoft Copilot, enabling teams to scale effectively and drive consistent revenue growth.
How Dynamics 365 Sales module empowers modern sellers
Dynamics 365 Sales module is purpose-built to enhance every stage of the sales journey – from identifying leads to winning deals. Designed for modern sales teams, these tools combine real-time data, AI-driven insights, and intuitive workflows to help sellers prioritize the right opportunities, personalize engagement, and close deals faster and smarter.
Accelerate deal velocity
Accelerate deal velocity With AI prioritization and automated workflows, your team spends less time on admin and more time closing deals.
Increase win rates
Increase win rates Actionable insights and real-time data help sellers make informed decisions and engage customers with the right message at the right time.
Enhance team productivity
Enhance team productivity Integrated tools like Microsoft Teams, Outlook, and Excel streamline collaboration and reduce context switching.
Improve forecast accuracy
Improve forecast accuracy Real-time dashboards and predictive forecasting tools help sales leaders make confident decisions.
Build stronger customer relationships
Build stronger customer relationships With a 360-degree view of each prospect, reps can personalize interactions and build lasting trust.
Scale with flexibility
Scale with flexibility Whether you’re a growing business or an enterprise, D365 Sales scales to meet your sales process needs with customizable workflows and integrations.
Microsoft Dynamics 365 for Sales features
Streamline your sales cycle with AI-driven recommendations from the Sales Accelerator in Dynamics 365 Sales. Prioritize high-impact activities with next best actions, automated task suggestions, and intelligent sequencing – all powered by Sales Insights and Copilot to help sellers close deals faster.
Identify high-potential deals and forecast revenue with confidence using predictive lead and opportunity scoring. Leverage intuitive forecasting tools and pipeline analytics in Dynamics 365 Sales to spotlight key prospects and optimize resource allocation.
Empower your sales team with Conversation Intelligence in Dynamics 365 Sales to analyze customer interactions, highlight action items, track future commitments, and identify mentions of competitors. Leverage real-time sentiment analysis to enhance the quality and effectiveness of future conversations.
Strengthen seller-customer relationships by communicating through preferred channels and collaborating in real-time with stakeholders via Microsoft Teams-embedded chat – all within the context of the deal in Microsoft Dynamics 365 Sales.
Microsoft Dynamics 365 Sales pricing
Microsoft Dynamics 365 Sales pricing is based on a subscription model, allowing businesses to choose the most suitable option based on their business requirements. The cost varies depending on user count, edition or plan, additional features, customization, and integration requirements. Microsoft offers various pricing tiers to accommodate different budgets and business sizes.
| License options | Dynamics 365 Sales Professional | Dynamics 365 Sales Enterprise Edition | Dynamics 365 Sales Premium | Microsoft Relationship Sales |
|---|---|---|---|---|
| Pricing | $65 per user/month, paid yearly | $105 per user/month, paid yearly | $150 per user/month, paid yearly | Variable |
| Features | ||||
| Sales force automation |
|
|
|
|
| Mobile app |
|
|
|
|
| Microsoft interoperation |
|
|
|
|
| Reporting and dashboards |
|
|
|
|
| Customization and automation | Limited |
|
|
|
| Custom apps |
|
|
|
|
| Advanced sales force automation |
|
|
|
|
| Conversion intelligence | Included capacity | Included capacity | Included capacity | |
| Sales engagement | Included capacity |
|
Included capacity | |
| Advanced sales engagement |
|
|||
| LinkedIn Sales Navigator |
|
|||
| Copilot capabilities in Dynamics 365 Sales |
|
|
|
|
| Copilot capabilities in Outlook |
|
|
|
|
| Copilot capabilities in Microsoft Teams |
|
|
|
Microsoft Dynamics 365 Sales demo in action
Experience how Dynamics 365 for Sales helps you build stronger customer relationships, automate sales processes, and close deals faster. Watch the demo to explore its intuitive interface, real-time insights, and productivity tools.
Why choose Confiz as your Dynamics 365 Sales Implementation Partner?
Industry prowess
Our certified Microsoft Dynamics 365 consultants have extensive industry experience, successfully deploying 100+ complex Dynamics projects in various sectors, including retail, CPG, Automotive, Hospitality, and manufacturing. We excel at transforming growing businesses and sustaining enterprise growth.
Customer-first approach
Customer satisfaction lies at the heart of our core business practices. Therefore, as your trusted Microsoft Dynamics Sales Implementation Partner, we adopt a structured project management approach based on the complexity of the business environment and operations; while ensuring 24/7 customer support and a transparent relationship with our clients.
Microsoft Dynamics 365 Sales implementation experts
With a team of 250+ Microsoft Dynamics certified developers, Confiz has the technical proficiency and knowledge to successfully deliver projects around CRM including Dynamics 365 for Sales including implementation, integration, customization, migration, and consulting services worldwide.
Proven industry solutions
We offer industry-specific, ready-to-use solutions built on Dynamics 365 to help our clients accelerate their digital transformation. At Confiz, we aspire to drive business excellence for our esteemed clients by providing solutions to address their core industry challenges.
Elevate your sales strategy with
Dynamics 365 Sales
Supercharge your sales team with AI insights, streamlined workflows, and deeper customer connections.
Key Microsoft Dynamics 365 CRM applications
Dynamics 365 for Customer Insights
Create engaging experiences by unifying customer data with real-time journeys and leveraging Copilot to uncover insights for personalized interactions.
Dynamics 365 Customer Service
Streamline customer support with a solution that simplifies processes, delivers personalized care, and improves customer experiences.
Dynamics 365 Field Service
Streamline workflows, manage and optimize your field service operations, boost employee productivity, and offer better customer service onsite.
Dynamics 365 Project Operations
Manage and optimize your project operations by connecting your sales, resourcing, project management, and finance teams to win more deals.
Our approach sets us apart from others
Got more questions?
We are here with answers!
What Does Dynamics 365 Sales include?
The Microsoft Dynamics 365 Sales module is a comprehensive Customer Relationship Management (CRM) application designed for contact and lead management, opportunity tracking, and sales pipeline analysis. With the robust Dynamics 365 Sales features, you can effectively utilize sales forecasting, foster collaboration among teams, and leverage comprehensive sales analytics and reporting capabilities.
How can Confiz help with my Dynamics 365 Sales implementation?
Confiz, a trusted Dynamics 365 Sales consultant and implementation partner, can help ensure the successful implementation of the sales module. We assist you in configuring and deploying Dynamics 365 Sales to meet your business needs. In addition, we work to continuously monitor and improve sales module implementation to help achieve your sales goals and drive business growth.
What can Dynamics 365 Sales do?
Dynamics 365 Sales module enables your sales team to build a strong relationship with customers, take actions based on insights, and close deals faster. In addition, businesses can use the sales module to keep track of their accounts, contacts, nurture sales, and create sales collateral.
What is the difference between Microsoft 365 and Microsoft Dynamics 365 Sales?
Microsoft 365 is a comprehensive cloud-based productivity suite featuring a collection of apps such as Outlook, Excel, Teams, and PowerPoint. On the other hand, Dynamics 365 Sales is a CRM module in the Dynamics 365 suite designed to help businesses manage their sales process, improve customer relationships and boost sales revenue through customer data and insights.
What is Dynamics 365 Sales Enterprise?
Dynamics 365 Sales Enterprise Edition is a version of Microsoft’s Customer Relationship Management (CRM) application, specifically designed to meet the needs of larger enterprises or those with complex sales processes. It offers advanced features and capabilities to manage and optimize sales activities, including lead and opportunity management, sales forecasting, territory management, advanced analytics, and more. Dynamics 365 Sales Enterprise provides scalability, customization options, and integration capabilities to support sales teams in driving revenue growth and delivering exceptional customer experiences.
What is the difference between Dynamics 365 Sales Professional and Enterprise version?
Dynamics 365 Sales Professional is a scaled-down version of Dynamics 365 Sales Enterprise, offering core sales capabilities for small and medium-sized businesses. In contrast, Dynamics 365 Sales Enterprise provides advanced sales features and integration with other modules and is better suited for larger organizations with complex sales processes.
Sales Professional is ideal for simpler sales processes, while Sales Enterprise caters to organizations needing advanced capabilities and integration.
Give us your details.
We’ll get in touch.
Mohammed Reza
Director Business Development, UAE | KSA
Qaisar Iqbal
Global Vice President Industry Solutions
