Flexible Microsoft Dynamics 365 CE Pricing for smarter customer engagement
Discover the right Microsoft Dynamics 365 CE pricing plan that fits your business goals and helps you strengthen customer relationships and streamline sales processes.
Navigating Dynamics 365 CE: Pricing and licensing essentials
Whether you’re a growing startup looking for a cost-effective CRM or a global enterprise in need of a scalable customer engagement platform, we’re here to help you navigate Microsoft Dynamics 365 CE Pricing and choose the plan that best fits your business. Our aim is to guide you through the available Dynamics 365 CE Pricing options, so you can select a package tailored to your needs and budget. With the right plan, you can streamline sales, marketing, customer service, and field service operations—helping you drive business growth and strengthen customer relationships.
What we do
Choosing the right Dynamics 365 Customer Engagement license type
Dynamics 365 CE offers subscription-based licenses with different functionality and pricing to suit diverse business needs. Depending on their requirements, users can access applications with a User SL, Device SL, or Organization SL.
User Subscription License
The User Subscription License, the “Name User” license, is the most commonly selected license type. It provides each user with unique login credentials, enabling access from multiple devices. The User SL can be classified into three sub-types: full user, additional user, and Team Member.
Device Subscription License
With Device SL, multiple users can access a licensed device individually without requiring separate User SLs. Customer Engagement device licenses grant full device rights equivalent to user licenses.
Tenant-Based Subscription License
This license type allows customers to acquire a single license for the entire tenant. There is no requirement to license each user, as the license usage is shared among all users accessing the application.
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Pricing
Dynamics 365 CE licensing cost
Dynamics 365 offers flexible subscription options, letting users choose only the applications they need. Start with a Base license for each user and add Attach licenses for additional functionality. Getting insights into the Dynamics 365 CE licensing cost helps you select the right mix of features and value for your customer engagement needs.
| Customer Engagement (CE) base licenses | ||||
|---|---|---|---|---|
| Full users | Sales Enterprise $105 Per user/month |
Customer Service Enterprise $105 Per user/month |
Field Service $105 Per user/month |
Customer Insights* $1700 (Tenant/month) |
| Sales Professional $65 Per user/month |
Customer Service Premium $195 Per user/month |
Project Operations $135 Per user/month |
||
| Sales Premium $150 Per user/month |
||||
| Customer Engagement (CE) attach licenses | ||||
|---|---|---|---|---|
| Full users | Sales Enterprise $20 Per user/month |
Customer Service Enterprise $20 Per user/month |
Field Service $20 |
Customer Insights** $1000 (Tenant/month) |
| Sales Professional $20 Per user/month |
Customer Service Professional $20 Per user/month |
Project Operations $30 Per user/month |
||
Microsoft Dynamics 365 CE implementation pricing
Gain clarity on what drives Microsoft Dynamics 365 Customer Engagement implementation pricing. We deliver a cost-effective solution built around your goals, ensuring you invest wisely with no hidden or inflated costs.
- Pricing varies based on solution complexity and user count
- Costs depend on the required modules and integrations
- Support, training, and data migration can affect pricing
- Customization level influences overall implementation effort
Our Readings
Our approach sets us apart from others
Got more questions?
We are here with answers!
What is included in a Microsoft Dynamics 365 CE implementation?
The implementation typically covers requirement analysis, solution design, configuration, customization, data migration, integration, user training, and post-deployment support.
How long does it take to implement Dynamics 365 Customer Engagement?
Timelines vary depending on business size and complexity but can range from a few weeks for basic setups to several months for larger, more complex projects.
What factors affect Microsoft Dynamics 365 Customer Engagement Implementation Pricing?
Pricing depends on user count, modules selected (Sales, Customer Service, etc.), level of customization, integration needs, and training requirements.
Can Dynamics 365 CE be integrated with existing business systems?
Yes, it can integrate with ERP systems, marketing automation tools, customer service platforms, and other third-party applications.
Do you provide support and training after implementation?
Yes, we offer ongoing support and user training to ensure smooth adoption and continued system optimization.
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Mohammed Reza
Director Business Development, UAE | KSA
Qaisar Iqbal
Global Vice President Industry Solutions
