Streamline operations and drive business growth with Dynamics 365 Finance and Operations
Achieve operational excellence with Microsoft Dynamics 365 for Finance and Operations – an intelligent, cloud-based ERP solution that leverages AI-driven insights and Copilot capabilities to streamline and automate core business functions

What is Dynamics 365 Finance and Operations?
Microsoft Dynamics 365 Finance and Operations is a cloud-based ERP solution that helps organizations manage and automate key business processes. It combines financial management, supply chain, manufacturing, and commerce into one platform, giving real-time insights to improve efficiency and decision-making.
It’s a part of the wider Dynamics 365 ecosystem, which also includes CRM tools to boost customer engagement. With built-in automation and AI-driven analytics, it enhances forecasting, compliance, and operational agility. Whether modernizing legacy systems or scaling operations, Dynamics 365 Finance and Operations supports data-driven growth.
Features and capabilities of Dynamics 365 Finance and Operations
Microsoft Dynamics AX offers robust features designed to streamline finance, supply chain, and operations with flexible, scalable tools helping businesses improve efficiency and maintain control across complex processes.
Real-time financial insights
Gain up-to-date visibility into your financial data to make informed decisions and improve cash flow management.
Streamlined supply chain management
Optimize inventory, procurement, and logistics to reduce costs and ensure timely delivery.
Automated business processes
Leverage built-in automation to reduce manual tasks and increase operational efficiency.
AI-driven analytics
Use advanced analytics and AI to forecast trends, identify risks, and uncover growth opportunities.
Global compliance and risk management
Ensure adherence to local regulations and industry standards across multiple regions.
Scalable cloud-based platform
Easily scale operations and integrate with other Microsoft tools to support business growth and innovation.
Microsoft Dynamics 365 Finance and Operations modules
Enhance your business efficiency and adapt quickly to changing market conditions by optimizing your financial processes and streamlining your financial operations with real-time insights and analytics in Dynamics 365 Finance to enable informed decision-making.
Ensure on-time payments from customers and improve your cash flow cycle with rule-based collection automation
Create a centralized source of truth for business intelligence for effective cross-functional collaboration
Get an unbiased view of your business’s financial health and make intelligent investment and growth decisions
Boost your employees’ productivity by automating tedious tasks and leveraging AI-driven predictive insights
Stay on top of your supply chain game and avoid disruptions with Dynamics 365 Supply Chain. With it user has powerful capabilities like real-time visibility, flexible planning, and cutting-edge analytics, to get valuable insights and stay ahead of the curve.
Ensure prioritization of replenishing high-demand products by considering factors such as order priorities, existing inventory levels, and estimated stock demand.
Have a unified view of inventory across channels and ensure that the right products are accessible at the right location and time to fulfill the unique customers’ needs.
Efficiently communicate among functional teams using Microsoft Teams to streamline sales, marketing, and operational planning.
Make reliable future demand predictions by capitalizing AML-backed AI projections to analyze historical data and identify patterns affecting future supply levels.
Drive automation for your HR processes, improve employee engagement and enhance data-driven decision-making through the comprehensive features of Dynamics 365 Human Resources. Enable your business to boost efficiency, reduce costs, and achieve better outcomes.
Empower your staff with sufficient resources to access employee profiles, training sessions, performance dashboards, goal setting, and time-off requests.
Make informed decisions with embedded analytics that monitor and evaluate HR programs.
Formulate remuneration plans guided by established criteria and adjust them individually or collectively to automate organization-wide rollouts.
Enhance your managers’ productivity by automating their routine HR tasks and expediting their completion of HR responsibilities, including monitoring team performance and feedback.
Deliver seamless brand experiences across multiple channels, elevate customer satisfaction, and foster brand loyalty through a comprehensive suite of features offered by Dynamics 365 Commerce.
Give your customers the liberty to purchase on any device at their convenience and across online and offline channels.
Effortlessly manage tailored customer experiences throughout their life cycle by seamlessly integrating with Dynamics 365 Marketing.
Leverage customized, authentic e-commerce experiences and captivating product pages to boost customer engagement and conversions.
Deploy a customizable and scalable solution that aligns with your business needs and conveniently integrate it with other applications to enhance its effectiveness.
Experience scalability with Dynamics 365 Finance and Operations
Retail
Transform retail operations with an intelligent business solution to streamline operations and engage with customers the right way.
Manufacturing
Smart-manufacturing software solutions to boost efficiency in production and achieve process optimization.
Distribution
A comprehensive solution to enhance real-time visibility, streamline inventory flow and control operational costs.
Textile
Powerful textile supply chain management solution to digitalize your value chain, solve challenges and spur growth across all channels.
Take control of your business operations
Discover how Dynamics 365 for Finance and Operations can simplify complex workflows and improve decision-making.
Microsoft Dynamics 365 Finance and Operations pricing
The cost of implementing Dynamics 365 for Finance and Operations depends on various factors including your organization’s size, required modules, and customization needs. Microsoft offers flexible licensing models designed to fit businesses ranging from small to enterprise-level. Key factors that influence the pricing for Microsoft Dynamics 365 Finance and Operations include:
- Licensing model (Cloud subscription vs. on-premise deployment)
- Number of users and their access levels (Full users vs. team members)
- Customization, integrations with third-party applications, and add-ons
- Scope of implementation, training requirements, and ongoing support services
Start your journey to digital transformation
Learn the best practices to seamlessly migrate from Dynamics AX to Dynamics 365
Confiz helped a leading footwear and tyre tube manufacturer unlock its business potential
Why choose Confiz as your Dynamics 365 Finance and Operations implementation partner?
Industry prowess
As a trusted Dynamics 365 Finance and Operations partner, our certified Microsoft Dynamics consultants bring extensive industry experience, having successfully deployed over 100 complex ERP projects across sectors like retail, CPG, and manufacturing. We specialize in driving growth for both emerging businesses and large enterprises.
Customer-first approach
Customer satisfaction is central to our approach. We follow a structured project management methodology tailored to your business complexity, ensuring transparent communication and 24/7 support throughout the engagement. Our focus is on building lasting relationships based on trust and success.
D365 Finance and Operations implementation experts
With a skilled team of 150+ Microsoft Dynamics certified developers, Confiz offers deep expertise in Dynamics 365 Finance and Operations implementation. From integration and customization to migration and consulting, we provide end-to-end services that align with your unique business needs on a global scale.
Proven industry solutions
Confiz delivers industry-specific, ready-to-use solutions built on Dynamics 365 to accelerate your digital transformation journey. Led by our certified Dynamics 365 Finance and Operations implementation guides and experts we address core industry challenges to help you achieve operational excellence and sustainable growth.
Impact of
Dynamics 365 Finance and Operations
Improved data security & accessibility
The cloud-hosted MS Dynamics 365 Finance and Operations, powered by Azure, ensures data security with built-in disaster recovery and 24/7 support. Users can access the system from anywhere, thanks to cross-platform UI support.
Cost-effective solution
Dynamics 365 Finance and Operations streamlines operations by eliminating unnecessary resources and reducing costs through digitalization. It simplifies customization and integration, saving on expenses and lowering training costs.
Optimized business operations
Microsoft Dynamics 365’s cloud-based ERP solution is designed for businesses operating in all industries, offering customizable applications to automate processes and boost productivity, meeting changing customer needs.
Enhanced visibility and control
MS Dynamics F&O provides data-driven insights, consolidating intelligence from all major business departments and supply chain points. Leaders can maximize productivity and access real-time financial and operational data.
Supercharge your financial operations
Enabling
global companies
Trusted by some of the world’s largest companies, we thrive on building strong relationships and an outstanding reputation. Our aspiration to evolve, innovate and experiment makes us stand out from our competition.
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Got more questions?
We are here with answers!
What is Microsoft Dynamics 365 Finance and Operations?
Dynamics 365 Finance and Operations is a cloud-based ERP platform designed by Microsoft for medium to large organizations. Dynamics 365 Finance and Operations features a full spectrum of financial management, production, advanced warehousing, inventory, supply chain management and commerce. This solution drives operational efficiency for your organization and gives you enhanced visibility into your core business processes, backed by data-driven insights to help you make informed decisions.
What is the pricing model of Dynamics 365 Finance and Operations?
Dynamics 365 Finance and Operations pricing is based on a subscription model, with different plans and options available depending on the needs of the business. The pricing can be divided into two main categories: user-based pricing and module-based pricing. Additionally, a free trial is available for the solution to test the software before committing to a plan.
Dynamics 365 Finance and Operations on-premises vs cloud.
Dynamics 365 Finance and Operations is available in both on-premises and cloud deployment options. On-premises deployment requires high infrastructural costs, more maintenance, and may hinder business performance. Cloud deployment, on the other hand, offers enhanced security and scalability, lower total cost of ownership, faster time-to-value, and improved business performance. That’s why modern businesses prefer the cloud-based version.
Does Microsoft Dynamics Finance also support accounting?
Yes, Microsoft Dynamics Finance is a module within Dynamics 365 that provides financial management functionality, including accounting capabilities. It is designed to help organizations streamline and automate their financial operations, such as financial accounting, accounts payable, accounts receivable, cash management, and budgeting.
What is included in Dynamics 365 Finance and Operations?
Dynamics 365 Finance and Operations is an ERP software suite with modules for financial management, supply chain management, human resources, retail management, business intelligence, analytics, and reporting features. In addition, it can be integrated with other Dynamics 365 and third-party apps to provide a comprehensive solution for businesses.
Why upgrade from Dynamics AX to Dynamics 365 Finance and Operations?
With Microsoft ending its support for AX 2012 in January 2023, upgrading your ERP to Microsoft Dynamics 365 F&O presents a meaningful opportunity to transform your business. Some compelling reasons to upgrade include:
- New end-user experience and enhanced UI
- Built-in BI tools and real-time data insights
- Improved security protocols, high availability & disaster recovery
- Reduced hardware upgrade costs & IT maintenance
- Mobile-ready and accessible anywhere with cross-platform UI support
What is D365 F&O called now?
Dynamics 365 Finance and Operations (D365 F&O) is now known as Dynamics 365 Finance and Supply Chain Management (D365 F&SCM). This name change reflects the evolution of the product and its expanded capabilities, which now include integrated supply chain management functionality in addition to the traditional enterprise resource planning functionality.
Does Microsoft Dynamics 365 for Finance and Operations support Supply Chain Management?
Yes, Microsoft Dynamics 365 Finance and Operations supports business supply chain management. Dynamics 365 Finance and Supply Chain includes a set of functionalities that can help businesses manage their end-to-end supply chain operations, such as demand forecasting, inventory management, procurement and sourcing, production planning, and logistics.
How do I install Dynamics 365 Finance and Operations?
Dynamics 365 Finance and Operations is primarily a cloud-based solution, so installation involves setting up your environment through the Microsoft Dynamics Lifecycle Services (LCS) portal. You configure your environment, deploy instances, and assign user roles via the admin center, making setup streamlined and scalable.
How do I create reports in Dynamics 365 Finance and Operations?
Reports can be created using built-in tools like Financial Reporting, Power BI integration, or Management Reporter. Users design reports by selecting data sources, applying filters, and customizing layouts to gain insights into financial and operational performance.
How do I import data into Dynamics 365 Finance and Operations?
Data import is managed through the Data Management workspace, where you define data entities and map Excel or CSV files to the system. This process supports batch imports to efficiently update financial records, inventory, and other operational data.
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Mohammed Reza
Director Business Development, UAE | KSA
Qaisar Iqbal
Global Vice President Industry Solutions