Microsoft Dynamics 365 Commerce

Unify in-store, digital, and back-office operations with Dynamics 365 Commerce

Optimize retail operations, increase employee productivity and personalize customer engagement through user-friendly applications, offering native support for omnichannel purchasing.

Deliver personalized shopping experiences across multiple channels
Create digital storefronts and execute content-driven commerce strategies
Empower sales teams with AI-driven insights and recommendations
Track products, categories, pricing and assortments across multiple channels

Integrate eCommerce, customer support, and in-store processes

Success story
Operational Efficiency with Asghar Ali

A multi-currency, multi-language ERP solution implemented to capture and integrate evolving core business processes and consequently enhance cross-channel decision making.

Got more questions about Microsoft Dynamics 365 for commerce?

Here's everything you need to know

Is Microsoft Dynamics 365 Commerce the new name of Microsoft Dynamics Retail?

Yes, previously it was called Microsoft Dynamics 365 Retail, but it was rebranded later to Microsoft Dynamics 365 Commerce. This is the new term that is being used to refer to this module now and it comes loaded with many new features and AI-powered forecasts.

Will the new features in Dynamics 365 Commerce help in offering a better shopping experience to customers?

Microsoft Dynamics 365 for Commerce comes complete with all features required to offer customers an engaging shopping experience. The module is designed to offer omnichannel shopping support and works seamlessly with mobile, in-store, BOPAC, BOPIS, and online shopping.

Are there any other add-ins with Dynamics 365 for Retail and Commerce?

Microsoft Dynamics 365 Commerce offers an intelligent add-ins feature that allows businesses to enhance the customer shopping experience with AI-driven recommendations for their online and in-store customers. The module also allows businesses to enhance their sales experience using AI-moderated ratings and reviews.

What is the latest version of Microsoft Dynamics Retail?

Microsoft Dynamics 365 Commerce is the latest version of Microsoft Dynamics Retail. Microsoft removed and deprecated some features. The updates started from February 2020 and continue until today. You can read the updates here.