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Here's everything you need to know
Yes, previously it was called Microsoft Dynamics 365 Retail, but it was rebranded later to Microsoft Dynamics 365 Commerce. This is the new term that is being used to refer to this module now and it comes loaded with many new features and AI-powered forecasts.
Microsoft Dynamics 365 for Commerce comes complete with all features required to offer customers an engaging shopping experience. The module is designed to offer omnichannel shopping support and works seamlessly with mobile, in-store, BOPAC, BOPIS, and online shopping.
Microsoft Dynamics 365 Commerce offers an intelligent add-ins feature that allows businesses to enhance the customer shopping experience with AI-driven recommendations for their online and in-store customers. The module also allows businesses to enhance their sales experience using AI-moderated ratings and reviews.
Microsoft Dynamics 365 Commerce is the latest version of Microsoft Dynamics Retail. Microsoft removed and deprecated some features. The updates started from February 2020 and continue until today. You can read the updates here.
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