Dynamics 365 Support and Maintenance Services

Optimize your Dynamics 365 experience and propel business growth with our tailored Microsoft Dynamics maintenance and support services.

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Stay ahead of the game with proactive Microsoft Dynamics 365 Support

Ensure uninterrupted business continuity and maximize the performance of your Dynamics 365 solutions with Confiz, your Dynamics 365 Managed Services and Support Partner.  We enable you to fully harness the capabilities of intelligent Microsoft Business Applications suite solutions, encompassing ERP and CRM. Backed by our extensive experience, our dedicated and flexible assistance nurtures your robust solution, ensuring seamless business operations and fostering continuous business growth.

Support Services

Enrich your Dynamics 365 journey with our comprehensive support framework

Technical support

With our Microsoft Dynamics technical support, optimize processes, resolve technical issues, configure advanced features and maximize your ROI from Dynamics 365.

Functional support

Align and configure Dynamics 365 modules with your business needs, enhance operations, drive user adoption, and ensure seamless functioning of Dynamics 365 ERP and CRM applications.

System administration and monitoring

We provide comprehensive oversight of your D365 environment, including security, performance, and issue resolution, to prevent major problems.

Customization and configuration

We tailor your Dynamics 365 ERP and CRM systems with custom workflows, integrations, and solutions to streamline operations and to build a highly customized D365 system.

Training and knowledge transfer

Our Microsoft Dynamics 365 Support Services also inlcude training and support to equip your staff with tailored training materials, sessions, and ongoing assistance to maximize system usage.

Integration support

As your trusted Dynamics 365 Support partner, we seamlessly connect Dynamics 365 with Microsoft tech stack and third-party applications in your organization for data accuracy, accessibility, and insights by developing customized integration solutions for your business.

Performance optimization

Our Microsoft D365 support consultants identify and address performance bottlenecks, configure your system for peak performance, and reduce downtime, ensuring a high-performing Dynamics 365 environment.

Data management support

We empower businesses by providing Dynamics 365 Support for data management tasks such as cleansing, migration, integration, and maintenance, helping them improve data accuracy and data organization.

Achieve stability and business excellence with our exclusive Dynamics 365 Support Services

Proactive maintenance

As providers of Microsoft Dynamics 365 Support Services, our approach is proactive. We actively monitor networks and systems and address potential concerns before they escalate. This proactive strategy enhances system performance, minimizes downtime, and boosts customer satisfaction.

Innovation-driven approach

Keeping pace with the latest technology, we encourage innovation to deliver support equipped with cutting-edge technologies. Instead of relying on conventional tactics, we harness up-to-the-minute technologies and methodologies to address client challenges.

Expert assistance

Our skilled team of certified Dynamics consultants excels in providing strategic consultancy and guidance, which gives us an edge as a Microsoft Dynamics 365 Support partner. We help you maximize your technological investment and achieve optimal system performance.

Tailored support solutions

From pre-implementation to Dynamics 365 post implementation support, we optimize performance, streamline workflows, and enhance data management with our specialized D365 Support Services tailored to your unique business needs, all with the core objective of enhancing your business operations.

Microsoft Dynamics 365 Finance and Operations Support

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Trusted by some of the world’s largest companies, we thrive on building strong relationships and an outstanding reputation. Our aspiration to evolve, innovate and experiment makes us stand out from our competition.

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Microsoft Dynamics 365 Support plans

Confiz provides extensive support plans for Microsoft Dynamics 365, customized to suit various business requirements. With our team’s expert guidance and prompt assistance, we guarantee seamless implementation, continuous maintenance, and peak performance of Dynamics 365 solutions. Our tailored MS Dynamics Support empowers organizations to fully leverage their investment and achieve outstanding success.

Full-scale managed services

From monitoring and maintenance to troubleshooting, updates, and enhancements, we ensure your Dynamics 365 environment operates at optimal health.

Dedicated resources

Choose from our dedicated team of support consultants, functional consultants, and support team leads across Level 1, Level 2, and Level 3 tiers to receive Dynamics 365 support services.

Time and material

Gain flexible and transparent Dynamics 365 support with our time and material service model, paying only for the resources and hours utilized.

Proactive support

Enhance your Dynamics 365 experience with proactive support, ensuring optimal performance and preemptive issue resolution.

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What is Microsoft Dynamics 365 Support?

Dynamics 365 Support services (which include MS CRM Support and Dynamics ERP Support) are the services provided to organizations using Dynamics 365 to ensure their business processes run smoothly and efficiently. These services help customers maximize the value of their investment in Dynamics 365 by providing technical and functional support.

Support services for Dynamics 365 cover a wide range of areas related to the functionality, performance, and stability of the Dynamics 365 software. These services include technical, functional, customization and development, migration and upgrade support, performance tuning, and optimization.

To get the most value from a Microsoft Dynamics 365 Managed Services, you should consider: Working with a Dynamics 365 Managed Services & Support partner that can offer services that meet your business needs.


  1. Working with a Dynamics 365 Managed Services & Support partner that can offer services that meet your business needs.
  2. Developing a comprehensive plan for managing your Dynamics 365 environment. This plan should include regular maintenance, proactive monitoring, and ongoing support. 
  3. Scheduling regular reviews to evaluate the performance of your Dynamics 365 environment. 
  4. Keeping up to date with the latest updates and features of Dynamics 365 by attending training sessions and webinars.  

Dynamics 365 Premier Support by Confiz includes accelerated issue resolution, proactive guidance, and personalized assistance, ensuring a heightened level of support tailored to meet your business’s unique needs.

Access to expertise: Managed service providers offering Microsoft ERP support and CRM support typically have a team of experts with in-depth knowledge of Dynamics 365. They can guide and support your environment, ensuring it is running at peak performance.


Cost savings: Managed services can be more cost-effective than hiring and training an in-house team. You can save on the costs of recruiting, training, and retaining staff while still receiving high-quality support if you work with a reliable Dynamics CRM Support partner. 


Proactive monitoring: Whether you are seeking Microsoft Dynamics 365 CRM support services or ERP support services, a trusted partner monitors your Dynamics 365 environment proactively, identifying potential issues before they become major problems. This helps to minimize downtime and ensures that your D365 environment is always available. 


FlexibilityManaged services can be tailored to your specific needs, allowing you to scale up or down as your business needs change. You can adjust the level of support for Microsoft Dynamics you receive based on your requirements, which can help you save money and resources.


Improved security: Managed service providers can implement best practices and security protocols to ensure your Dynamics 365 environment is secure. They can also provide ongoing security assessments and recommend improvements as needed. 


Access to the latest technologyExpert Microsoft Dynamics 365 CRM Support partners have access to stay up-to-date with the latest technologies and features of Dynamics 365, which can help you take advantage of new capabilities and remain competitive.

Discovering the right Dynamics 365 Support service plan and package is easy with Confiz. Our customized plans offer flexibility, allowing you to choose the level of assistance that aligns perfectly with your requirements. Contact us to learn more about Microsoft Dynamics 365 Support pricing and receive personalized consultation to find the best support solution for your needs.

Besides offering ongoing maintenance, monitoring, and optimization for your Dynamics environment, we also offer Microsoft Dynamics AX support. Our team has the expertise to address issues and ensure continued operation of your Dynamics AX system, even after Microsoft Dynamics extended support for legacy versions has ended. This includes Microsoft Dynamics AX 2012 support, Dynamics AX 2012 R3 extended support and support for other older AX versions.

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