Microsoft Dynamics 365 for Grocery Industry
An end-to-end, omnichannel solution for grocery retail operations
Manage fresh stock, offer speedy checkouts, and enjoy growing margins
Streamline fresh stock handling, dry inventory management, GST & VAT taxation, accounting, and deliveries among other operational needs. Use enriched insights to understand how your customers interact with your grocery business and proactively address their needs.
Speed up checkout process
Build omnichannel shopping experiences
Manage perishable and fresh stock efficiently
Serve customers better with real-time data insights
All your grocery management needs in one intuitive software solution
Efficient warehousing
Cut up to 60% of time used on managing warehouse processes by intelligent automation of recurring tasks. Reduce losses caused by wastage of products and gain complete control over your inventory.
Fresh food management
Manage your fresh food isles and perishable items from a single cloud-based software solution. Maintain the right temperatures using IOT (Internet of Things) to reduce waste and costs in your grocery stores.
Swift checkouts
Speed up your checkout process using intuitive software that works the way your employees want it to. Increase staff efficiency and reduce long queues for utmost customer satisfaction.
Smart product pricing
Change product prices easily from anywhere using electronic shelf labels and integrated wireless technology. React quickly to the market changes and always feature updated prices in all stores.
Intelligent rack management
Manage all your products rack-wise and easily locate them at any time. Maintain stocks of multiple items and generate comprehensive reports (rack-wise) to track all products featured in your stores.
Digital payments
Accept digital payments from customers and offer contact-less billing to meet new customer expectations. Experience e-invoicing, maintain VAT/GST compliance and generate reports for tax filing.
Outcome
- Optimized Time & Productivity
- Quality Reporting
- Increased Visibility
- Enhanced decision-making
Success story
Business efficiency at Bani Yas Coop
An Advanced Warehouse Management System (AWMS) built with Microsoft Dynamics AX to drive business efficiency at Bani Yas Cooperative Society.
Confiz
Advantage
Structured consultation
At Confiz, our experts understand your grocery management needs and recommend tailored solutions that seamlessly integrate with your existing processes and technology.
Migration and implementation
We provide thorough training, support, and best-practice data migration to help clients fully utilize their new software and generate comprehensive reports using previous data.
Dependable support
Clients are assigned Microsoft-certified architects and dedicated analysts for reliable support during and after implementation, ensuring uninterrupted business operations.
Key Dynamics 365 CRM & ERP apps for grocery sector
Dynamics 365 Customer Insights
Use cross-channel analytics to deliver personalized and engaging shopping experiences
Dynamics 365 Commerce
Create rich shopping experiences and manage resources/inventory across multiple channels
Dynamics 365 Supply Chain
Manage inventory and minimize costs through automated workflows and shipping operations
Dynamics 365 Human Resource
Customize hiring processes and track employee performance from user-friendly dashboards
Dynamics 365 Finance
Generate comprehensive financial reports to improve business financials and boost business growth
Dynamics 365 Sales
Increase sales and build long-lasting relationships through user-friendly sales tools
Dynamics 365 Customer Service
Deliver personalized customer service through omnichannel communication platforms
Dynamics 365 Marketing
Focus on the target audience to generate qualified leads and manage funnels with built-in tools
Got more questions?
We are here with answers!
Does Dynamics 365 for grocery offer mobile traceability?
Dynamics 365 comes complete with mobile traceability features that allow grocery businesses to place product safety and source information at their customers’ fingertips via mobile devices. Grocery businesses can offer their customers the ability to easily trace purchased items from any mobile devices connected to the internet using Dynamics 365. This provides much-needed peace of mind to customers and boost brand loyalty/advocacy.
Does Dynamics 365 for grocery offer warehouse and inventory management functionality?
Why should I upgrade/integrate my existing grocery retail management platform to MS Dynamics 365?
Microsoft Dynamics 365 for grocery gathers all functionalities of ERP and CRM in one software system and seamlessly works across all components as well. Businesses can choose apps they will be needing for their business processes and pay only for those that are needed. Microsoft Dynamics is user-friendly and easily integrates with Outlook, Power BI (Business Intelligence), Office 365, Cortana, and more. The built-in data analytics tool in Dynamics 365 assists in strategic planning and tactical decision making. The software is available in both on-Premises and cloud versions.
Give us your details.
We’ll get in touch.
Mohammed Reza
Director Business Development, UAE | KSA
Qaisar Iqbal
Global Vice President Industry Solutions
