Microsoft Dynamics 365 for fashion industry

Omnichannel fashion industry solution tailored for changing trends, industry regulations, customer demands, and sustainability initiatives.

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Challenges to businesses operating in the fashion industry in Dubai

The current omnichannel business setting places fashion companies under constant pressure of meeting the ever-changing customer demands. Fashion and apparel companies are now facing supply chain complexities that include reducing cycle times, controlling product costs, and gaining real-time supply chain visibility.

There is a dire need for a simplified ERP and CRM solution that could expedite processes and make fashion businesses more agile. A solution that could manage textile manufacturing, assist with the design planning and provide business insights will be instrumental in the success of this industry.

Transform your business through a simplified fashion industry software

Strategize production processes by planning for upcoming seasons, preventing inventory shortages and overages and reducing supply chain imbalances using a simple solution that brings operations, finances, and third-party applications together in the cloud.

  • Plan fashion collections, seasonal products and textile divisions
  • Make budgets based on the final consumption of textiles and raw materials
  • Develop inventory journals and purchase orders
  • Manage product exclusivities and price lists for seasonal collections
  • Analyze defects and maintain quality based on consumer standards

A scalable software enhanced to meet the unique fashion industry needs

Our solution offers businesses in the fashion industry a tailored environment to help them gain insights and control over all processes and channels

Success framework

Color, size, and design handling

Efficiently handle multiple product dimensions using an all-up view dashboard and benefit from a quick order entry and editing through a fast and flexible matrix.

unified commerce

Sales order management

Bulk update sales orders and get agile support for pre-and direct sales along with consignments, meeting customers’ delivery and packaging preferences.

Agile inventory management

Take account of inventory surpluses and shortages across all warehouses and stores to ensure optimal allocation of received stock over open orders.

Season management

Plan for seasonal collections using data-powered insights, manage lifecycles of fashion items and control the availability of raw materials and processes.

Omnichannel planning

Use an omnichannel communication platform to manage all e-commerce and m-commerce operations and get a detailed overview of sales budgets to plan for upcoming seasons.

Supply chain management

Gain deep insights into functional areas such as planning, product life cycle, manufacturing and retail with intuitive dashboards featuring fashion-specific KPIs.

The Confiz experience

industry knowledge proficiency


Software experts at Confiz are adept at understanding all fashion and textile manufacturing requirements and processes. They listen to your needs and design intelligent solutions that overcome your business challenges.

comprehensive structured approach


During implementation, our experts provide extensive training and support to your existing staff. We ensure all your business processes are running smoothly while we implement the new system and migrate data from your previous software.

ms dynamics experts


All our clients are assigned dedicated business analysts who are coordinated with our Microsoft-certified software architects. With our seasoned professionals handling individual projects, our clients can conduct business as usual.

Success story
A global perfume retailer achieves operational efficiency with Microsoft Dynamics 365

A multi-currency, multi-language ERP solution implemented to capture and integrate evolving core business processes and consequently enhance cross-channel decision making.

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Key Dynamics 365 CRM & ERP apps for fashion

customer insights

Customer Insights

Use cross-channel analytics to deliver personalized and engaging shopping experiences

sales management


Increase sales and build long-lasting relationships through user-friendly sales tools

customer service

Customer Service

Deliver personalized customer service through omnichannel communication platforms



Focus on the target audience to generate qualified leads and manage funnels with built-in tools

retail experience


Create rich shopping experiences and manage resources/inventory across multiple channels

supply chain automation

Supply Chain

Manage inventory and minimize costs through automated workflows and shipping operations

hr management

Human Resources

Customize hiring processes and track employee performance from user-friendly dashboards

finance optimization


Generate comprehensive financial reports to improve business financials and boost business growth

Global Brands

global companies

Trusted by some of the world’s largest and most exciting companies, we thrive on building strong relationships and an outstanding reputation. We have many things in common with our clients across the globe. What stands out the most is our aspiration to evolve, innovate and experiment.


years of experience in retail, manufacturing, textile and distribution


engineers, consultants and subject matter experts​


organizations running Microsoft Dynamics powered by Confiz​

Got more questions about Microsoft Dynamics 365 for fashion industry?

Here's everything you need to know

Does Dynamics 365 only offer cloud-based deployment for fashion ERP and PLM?

Fashion businesses can choose from multiple deployment models such as public cloud, private cloud, hybrid cloud and on-premises options. It all depends on the business needs of such as security, scalability, compliance, budget, and workload. On-premises solutions need expensive IT equipment and professionals for maintenance whereas cloud-based solutions can easily be accessed from the internet using any device.

Why is CRM important for the fashion industry?

A CRM solution will enable fashion manufacturers and retailers to gain detailed information on customers and curate their products accordingly. CRM solutions powered by AI (Artificial Indigence) analytics allow fashion companies to foresee trends and customer demands. All this data allows businesses to improve customer value, retain old customers, increase revenues, and lower costs of promotions.

What systems are required to manage a fashion wholesale business?

Wholesale supply chain processes are complex as everything from designing and production of fashion items to managing warehouse processes, inventory management, retail stores and customers. Therefore, fashion businesses should look for industry-focused solutions that would include ERP, PLM, CRM, warehouse management systems and EDI. This could be coupled with business insights and reporting features to have real-time visibility into core processes.

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Request a free consultation today

Let us see how to best streamline your fashion business operations, assist you in handling your inventory and offer your consumers omnichannel shopping experiences.

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