Convincing customers it’s safe to shop in your store is challenging business owners have likely never faced before. Amidst Covid-19, customer-facing businesses such as retail stores must implement clear, stringent measures to ensure their staff members’ and customers’ physical and psychological safety.
It is essential to develop a comprehensive strategy to decrease the spread of the coronavirus and lower the impact in stores. This involves reducing transmission among employees and onto the customers, thus, maintaining healthy business operations and a healthy work environment. You can take the following steps to ensure customers and employees feel safe in your retail store.
Ramp up your hygiene policies
Clean every surface and object regularly with disinfectant. Provide training and information on how to fight the virus to all staff and suppliers so they are up to date with standard personal preventive measures. Consider whether you should make any changes in your store to ensure that no contamination occurs.
