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Driving retail agility: Microsoft Dynamics 365’s AI capabilities in action

In the present retail landscape, AI is no longer limited to sending email promotions or displaying online ads. Retailers are harnessing AI to track customer behavior both online and in-store, enabling smarter decisions in pricing, merchandising, inventory management, store layouts, and beyond. According to McKinsey, companies leveraging AI-driven data analytics are experiencing significant benefits, with […]

How AI is transforming data analytics in retail

There’s no denying that in the retail sphere, any retailer’s most important assets are its data and people. The sheer volume of data available to retailers serves as both a blessing and a challenge, demanding innovative approaches to extract meaningful insights. Recognizing this prevailing concern, a significant transformation is unfolding as companies transition from traditional […]

How to build your own Copilot in Microsoft Copilot Studio  

Generative AI has transformed productivity for businesses in nearly every industry. Organizations are looking for ways to leverage this technology, add business value, and experience its potential impact on their workforce. McKinsey & Company’s research reveals that AI contributes up to $4.4 trillion annually to the global economy. Furthermore, experts believe that some technological capabilities […]

Introducing Copilot Studio: The new low-code tool for business efficiency   

Following in the footsteps of OpenAI, Microsoft has empowered its users to create custom Copilot experiences or integrate a personalized ChatGPT AI chatbot through its latest no-code solution, Copilot Studio. This is another leap by Microsoft after introducing Generative AI capabilities in Dynamics 365 with the release wave 2. Primarily designed to extend the capabilities […]

Navigating compliance excellence: A deep dive into ZATCA integration with Dynamics 365 F&O 

Microsoft Dynamics 365 stands as a dominant ERP choice for medium and large enterprises globally. Businesses across various verticals, especially in retail, have extensively benefited from its diverse ERP portfolio, offering a myriad of packages, customizations, deployment models, and flexible pricing.  For those managing retail and business operations through Microsoft Dynamics 365 Finance and Operations […]

Confiz celebrates SSC’s retail success with the implementation of Dynamics 365 F&O 

Confiz successfully celebrated the implementation of Dynamics 365 Finance and Operations for Service Sales Cooperation (SSC). In a successful celebration held on December 20 at Ramada Hotel Lahore, Confiz solidified its reputation as a trusted Microsoft Solutions Partner within Pakistan’s retail industry with the grand project closing ceremony. Service Sales Cooperation (SSC), boasting a widespread […]

Insights for impact: Top data strategy trends to follow in 2024

Living in a data-driven world, organizations have recognized the importance of what a defined data strategy means to them. This realization has proven highly beneficial for their business, offering valuable insights into customer behavior, internal operations, and market trends.   Moreover, this awareness has also fueled a transformative journey and empowered organizations to evolve their […]

Customer experience redefined: The dawn of Generative AI in Dynamics 365 release wave 2 

Generative AI stands at the forefront of transformative advancements, empowering businesses worldwide with heightened efficiency, innovation, and expanded capabilities. According to Gartner’s projections, a significant shift is anticipated by 2024, with 40% of enterprise applications integrating embedded conversational AI. The global market for AI, inclusive of Generative AI, is on track to reach an impressive […]

Next-gen retail: Migrate to Store Commerce without uninstalling or re-activating MPOS devices

The retail sector is undergoing a substantial transformation, influenced by changing customer shopping behaviors driven by factors such as inflation, artificial intelligence, and trends like social commerce.  For retailers, maintaining a competitive edge and delivering a seamless shopping experience is paramount. Microsoft has introduced the Dynamics 365 Commerce Store Commerce app – an innovative solution […]