From siloed data to 360° customer view: Your guide to Dynamics 365 Customer Insights – Data
In today’s data-driven landscape, making informed decisions relies on having accurate and integrated data. Despite the collection of customer data, many organizations struggle with outdated information and fragmented data silos. This results in missed opportunities for valuable insights. Recognizing the need for a shift from siloed data management, businesses are turning to solutions that offer […]
Upgrading to Microsoft Fabric: A guide for current Azure Synapse users
If you’re already a Synapse user and are considering integrating Microsoft Fabric, it likely suggests a desire to leverage additional capabilities or features offered by Microsoft Fabric within the context of your data and analytics processes. Microsoft Fabric could bring benefits such as enhanced data visualization, improved user interfaces, or specific tools that facilitate the […]
Charting your course to Cloud migration: The whys of migrating to Azure
The future of computing is undeniably shifting towards the cloud. Consumers increasingly rely on cloud services, and businesses are undergoing digital transformations to become more agile, efficient, and competitive. Cloud computing has expanded its reach and impact beyond traditional IT infrastructure, encompassing various applications and facilitating flexible work arrangements. Today’s cloud infrastructure also supports AI, ML, Big […]
The Cloud-native future of retail: Why Microsoft is transitioning from Modern POS to Store Commerce
The retail industry is undergoing a significant transformation as it embraces cloud-native technologies to meet the evolving needs of customers and businesses. Microsoft is at the forefront of this change, transitioning its Modern POS solution to Store Commerce, a cloud-based platform that offers a more modern, flexible, and adaptable solution for retailers. What is Store […]
Dynamics 365 Customer Insights 2023 release wave 2 brings AI-powered customer journeys
As global businesses increasingly acknowledge the significance of generative AI for enhancing customer experiences and driving growth, Microsoft has emerged as a pioneer in advancing AI functionalities. This progress is particularly evident in its journey orchestration and customer data platform product—Dynamics 365 Customer Insights. Dynamics 365 Marketing and Dynamics 365 Customer Insights are now Customer […]
Microsoft Copilot: Pioneering the future of enterprise AI for ultimate productivity
In various aspects of our lives, we often find ourselves engaged in tasks that not only consume our time but also drain our energy and creativity, leaving limited space for what truly matters. To re-establish a connection with our work and channel our energy towards meaningful tasks, we require more than just an efficient solution […]
Understanding Dynamics 365 Support: A journey beyond standard assistance
Implementing Dynamics 365, which encompasses platforms like Microsoft Dynamics 365 F&O or Dynamics 365 CE, requires meticulous resource planning and a substantial financial commitment. Whether your organization has recently migrated to this platform or has been utilizing its functionalities for an extended duration, support services remain indispensable. The pivotal role of Dynamics 365 Support Services […]
What are Microsoft Fabric capacities? A starting guide for businesses
Microsoft has recently introduced Microsoft Fabric, a novel data storage and management solution. This platform incorporates various functionalities such as a data lake, diverse computing configurations, sophisticated data governance, and an extensive application surface. Microsoft Fabric Capacity stands out as a key element within the comprehensive suite of Fabric components. This article delves into the […]
Meet Microsoft Dynamics 365 Copilot: The next-gen AI transforming ERP and CRM operations
As per a recent survey on business trends, 9 out of 10 workers hope to use AI for automating repetitive tasks in their job. This profound desire for increased efficiency and productivity stems from the rapid evolution of technology. Businesses are keen to not only keep pace but also outperform their competitors by harnessing the transformative potential […]
Optimizing field service performance with Resource Scheduling in Dynamics 365 Field Service
projects. They are instrumental in optimizing project efficiency, meeting project deadlines, and ensuring the successful execution of project objectives. Furthermore, resource allocation and scheduling have far-reaching implications across various aspects of an organization, including cost control and customer satisfaction, making them indispensable components of efficient operations, project management, and field service management. For organizations […]