The Cloud-native future of retail: Why Microsoft is transitioning from Modern POS to Store Commerce

November 23, 2023

The retail industry is undergoing a significant transformation as it embraces cloud-native technologies to meet the evolving needs of customers and businesses. Microsoft is at the forefront of this change, transitioning its Modern POS solution to Store Commerce, a cloud-based platform that offers a more modern, flexible, and adaptable solution for retailers. 

What is Store Commerce? 

Store Commerce is a cloud-based POS solution of Dynamics 365 Commerce that provides retailers with a unified commerce platform to manage their operations across physical and online stores. It offers several benefits over Modern POS, including: 

  • Enhanced mobility and flexibility: Store Commerce is a native mobile app with greater flexibility and deployment options than traditional desktop-based MPOS, which makes it more convenient for employees to work from anywhere in the store and provides retailers with more flexibility. 
  • Unified platform: Store Commerce is part of a unified commerce platform, seamlessly integrating with other Dynamics 365 Commerce components, such as order, inventory, and customer relationship management, which can help retailers improve efficiency and customer service.  
  • Modern user experience: Store Commerce boasts a modern, intuitive interface, simplifying employee tasks and enhancing the customer experience. 
  • Offline capabilities: Store Commerce supports offline functionality, ensuring business continuity even in regions with limited or no connectivity and reducing training costs. 
  • Extensibility and customization: Store Commerce offers extensive extensibility and customization capabilities, enabling retailers to tailor the app to their specific needs and workflows. 

Why is Microsoft transitioning to Store Commerce? 

Microsoft believes that transitioning to Store Commerce is the most effective way to meet the needs of modern retailers. Modern POS is a monolithic application, meaning it is a single, large codebase that is difficult to maintain, develop, and scale. On the other hand, Store Commerce is a microservices architecture broken down into smaller, independent services. All this makes Store Commerce a more modern, flexible, and adaptable solution that can help retailers improve efficiency, customer service, and profitability. 

Why do retailers need to embrace this transformational change and reap the benefits of Store Commerce over MPOS? 

As you may know, Microsoft has deprecated MPOS as of October 2023 and recommends using the Store Commerce app or Store Commerce for Web (CPOS) for all new deployments. If you are an existing customer, it is highly recommended that you migrate from MPOS to Store Commerce before October 2023 to avoid any disruptions or issues with your operations. In addition, the Retail hybrid apps for Android and iOS will be deprecated in favor of the Store Commerce apps.

The decision to migrate to Store Commerce is about adopting the latest technology and embracing a more agile, responsive, and customer-centric approach to retail. Here is a table that summarizes the key differences between Modern POS and Store Commerce: 

Feature Modern POS Store Commerce 
Deployment On-premises or cloud Cloud-native 
Architecture Monolithic Microservices 
Features Point-of-sale, inventory management Point-of-sale, inventory management, customer relationship management 
Scalability Limited Unlimited 
Support Limited Full 

Key benefits of transitioning from Modern POS to Store Commerce 

Modernizing retail operations with Store Commerce will provide retailers with a range of benefits that can elevate their retail operations to new heights: 

  • Reduced checkout times and improved inventory accuracy 
  • A unified platform for all retail functions to increase customer satisfaction  
  • Seamless scalability to meet evolving business needs  
  • Integration with Azure service for advanced analytics  

Need a Microsoft Solutions Partner for migration of MPOS to Store Commerce?  

Navigating the intricacies of POS migration can be daunting, especially for businesses that don’t have in-house expertise. Confiz, a leading Microsoft Solutions Partner, offers comprehensive migration services to help retailers seamlessly transition to Store Commerce. With Confiz’s knowledge and guidance, you can: 

  • Expedite the migration process, minimizing downtime and disruption to your operations. 
  • Ensure a smooth transition with minimal impact on your employees and customers. 
  • Leverage Confiz’s deep knowledge of Microsoft Dynamics 365 Commerce and Store Commerce to optimize your migration strategy. 
  • Benefit from Confiz’s proven track record of successful POS migrations for retailers of all sizes. 

Embrace the future of retail with Store Commerce 

The migration from MPOS to Store Commerce presents an opportunity to modernize your retail operations, enhance customer experiences, and gain a competitive edge. With Confiz as your trusted Dynamics 365 implementation partner, you can navigate the migration to this modern POS system confidently, ensuring a successful transition to the future of retail with Store Commerce. Contact us at to kickstart your retail transformation today.