6 actionable ways to improve customer service in retail

Customer engagement

It is no secret that retail touchpoint experiences affect average basket value and customer satisfaction. Statistics show that 89% of customers are more inclined toward making a new purchase after a positive customer service experience.   Additionally, through excellent customer service, companies can nurture brand loyalty, boost efficiency and attract talent. If you look at […]

6 Benefits of Configuring Dynamics 365 Retail POS

Dynamics 365 retails

Ways businesses can benefit from Dynamics 365 retail’s POS system In today’s world of digitization, POS systems have undergone a complete transformation. As a result, merchants now have access to state-of-the-art systems, such as the Microsoft Dynamics 365 point of sale system, which optimizes the check-out process. In addition, a modern POS system such as […]

Maximize business value with Microsoft Dynamics 365 Finance and Operations

MD365 Finance and Operation

As companies grow, they often find that their current accounting software or spreadsheets need to meet their increasing demands. While basic accounting software can handle tasks such as invoicing, accounts payable and receivable, and creating general ledgers and financial reports, more is needed in functionality compared to more advanced accounting software. This is where ERP […]

What are the two ways that data analytics benefits retailers?

two-ways-that-data-analytics-benefits-retailers

Data is considered the lifeblood of a retail business. It allows you to unlock a treasure of insights into customer behavior, sales patterns, and market trends. In today’s competitive landscape, data analytics has become a crucial tool for retailers to stay ahead of the curve and gain a competitive edge. By harnessing the power of […]

Top Microsoft Dynamics 365 apps to maximize your business potential

MD365 apps

Businesses generally have a few common goals: drive efficiency, reduce costs, and break silos. These goals lay the groundwork for a forward-thinking organization to adapt and innovate. Fortunately, Microsoft Dynamics 365 was created to help organizations achieve exactly the same. This cloud-based ERP and CRM solution links people, data, and processes, transforming businesses into a […]

What is DAO and how does it operate?

What is DAO blog

If asked what’s the most crucial feature of cryptocurrency, the answer is pretty easy: decentralization.  It’s a remarkable way to add an extra layer of security over global transactions. Back in 2016, a bunch of developers tried building DAO (Decentralized Autonomous Organization). So let’s find out what this term means. What is DAO? DAO (Distributed […]

Improve customer satisfaction with Dynamics 365 omnichannel for customer service

improve-customer-satisfaction-with-dynamics-365-omni-channel

Did you know more than two-thirds of all purchases are being made with some digital device? Consumers browse products through their smartphones and buy in-store, from a desktop, or their smartwatch. They want to shop from their preferred channel as and when they like. Harvard Business Review conducted research and observed the shopping behaviors of […]

5 proven strategies on how to improve sales in retail performance 2023

improve-retail-sales-performance

It’s easy to tell what is running in retailers’ minds: how to improve retail sales performance online and in-store. Most retailers fight to increase their store’s foot traffic and bring customers back to their store, but within this, they forget the bigger picture: what good are more customers if they are not making the most […]

Confiz attends the Future of Retail Business Summit 2022 as a Silver Sponsor

Confiz was at the second Future of Retail Business Summit & Expo Lahore, 2022, as a proud silver partner! The event, held at the Nishat hotel in Lahore on December 13th, brought together a diverse group of industry professionals to address and find solutions for the current challenges facing the retail sector. The theme of […]

How to create your own crypto coin?

Crypto

Cryptocurrency offers many benefits, such as the ability to make transactions without restrictions, high security, ease of use, and a publicly accessible ledger. While not all cryptocurrencies have widespread usage, many are designed to have unique advantages over traditional fiat currencies and banking systems. Have you ever considered creating your own cryptocurrency? And have you […]