Maximizing ROI: Leveraging Microsoft Business Application Managed Services for business growth
Organizations today are facing relentless pressure to innovate, expand, and outpace competitors. According to recent research by Gartner, businesses prioritizing digital transformation are expected to outperform competitors by 25% in profitability by 2024. To thrive in this dynamic environment, businesses are constantly exploring new avenues to drive growth, boost efficiency, and maintain a competitive edge. […]
The convergence of AI in CRM and ERP: Emerging trends and best practices
In today’s dynamic business environment, organizations constantly seek practical solutions to elevate operations and drive value. Among the myriad of technological advancements, AI has emerged as a frontrunner in spearheading this transformative journey. There is no doubt that AI has evolved beyond mere buzzword status, becoming an essential force that is propelling us into the […]
From insight to action: A savvy leader’s guide to building an intelligent supply chain
The increasing complexity of supply chains and challenges in global distribution have compelled companies to modernize their supply chain management for effective demand forecasting and planning. Traditionally, supply chains were designed with the assumption that materials are readily available, enabling sourcing, production, and distribution at the lowest-cost locations worldwide. However, the landscape has evolved. In […]
The retail revolution: Harnessing Generative AI for competitive advantage
Generative AI has ignited a global buzz with its boundless potential to transform how we innovate, create, and interact with technology. From creating content and realistic images to summarizing documents and composing videos, generative AI’s capabilities are reshaping the creative landscape. Owing to its remarkable capabilities, about 82% of businesses are exploring or employing generative […]
How to leverage Dynamics 365 and Power Platform to support a modern data estate
Businesses often face challenges associated with fragmented or dismantled data. This can include issues such as data silos, where information is scattered across different systems or departments, making it cumbersome to access and analyze effectively. Additionally, outdated or incompatible systems may hinder the integration and sharing of data, leading to inefficiencies and errors in decision-making […]
Driving sales productivity with next-gen AI: A closer look at Microsoft Copilot for Sales
With Artificial Intelligence disrupting every other field, the sales industry is another one to be touched by its impact. A report by HubSpot says that 78% of sales professionals believe AI can significantly enhance efficiency. Further reinforcing this notion, research by Gartner suggests that to drive positive sales outcomes, sellers should leverage AI-powered technologies like […]
Empowering contact centers through Gen AI: A closer look at Copilot for Service
Most organizations struggle with siloed data. Their knowledge is distributed across disparate data, and we are not just talking about organizational data but customer data as well. From customer records to case histories, this data is stored on more than one or multiple systems. Additionally, the information is scattered across knowledge base articles, offline documents, […]
Driving retail agility: Microsoft Dynamics 365’s AI capabilities in action
In the present retail landscape, AI is no longer limited to sending email promotions or displaying online ads. Retailers are harnessing AI to track customer behavior both online and in-store, enabling smarter decisions in pricing, merchandising, inventory management, store layouts, and beyond. According to McKinsey, companies leveraging AI-driven data analytics are experiencing significant benefits, with […]
How to build your own Copilot in Microsoft Copilot Studio
Generative AI has transformed productivity for businesses in nearly every industry. Organizations are looking for ways to leverage this technology, add business value, and experience its potential impact on their workforce. McKinsey & Company’s research reveals that AI contributes up to $4.4 trillion annually to the global economy. Furthermore, experts believe that some technological capabilities […]
Navigating compliance excellence: A deep dive into ZATCA integration with Dynamics 365 F&O
Microsoft Dynamics 365 stands as a dominant ERP choice for medium and large enterprises globally. Businesses across various verticals, especially in retail, have extensively benefited from its diverse ERP portfolio, offering a myriad of packages, customizations, deployment models, and flexible pricing. For those managing retail and business operations through Microsoft Dynamics 365 Finance and Operations […]