Navigating service protection API limits in Dynamics 365: Best practices for optimization

API limits in Dynamics 365

Imagine you’re using Microsoft Dataverse to operate a mission-critical application when suddenly your users are encountering errors like “Service Protection API Limit Exceeded” or “429 Too Many Requests.” Panic strikes, what went wrong? What does the error API rate limit exceeded means and how can it be fixed? More significantly, how can it be avoided […]

The ROI of Microsoft 365 Copilot for SMBs: Savings, productivity, and growth

Microsoft 365 Copilot

Small and medium-sized businesses (SMBs) are the backbone of local economies, driving growth and employment. In the United States alone, they make up 99.9% of all businesses and employ nearly half of the workforce. In today’s fast-paced world, SMBs face constant demands, from customer communication (66%) to budget management (50%) and administrative tasks (48%). Generative […]

AI at work: How Microsoft 365 Copilot Chat is driving transformation at scale?

copilot chat

Generative AI has transformed the way we work, making daily tasks more efficient. With Microsoft 365 Copilot, we’re no longer bogged down by repetitive tasks. Now, Microsoft is on a mission to empower employees with Copilot and revolutionize business processes with AI agents – driving productivity, efficiency, and automation to new heights. The latest addition […]

How to create a matrix on form in Dynamics 365 Finance & Operations X++

Matrix form

Creating a matrix on a form in Microsoft Dynamics 365 Finance & Operations (D365 F&O) allows users to visualize and interact with data in a structured and meaningful way. A matrix-style grid can help in scenarios such as budgeting, financial reporting, and inventory management by displaying data dynamically in a row and column format. When […]

How to develop number sequence in X++ in Microsoft Dynamics 365 Finance and Operations

Number sequence

Number sequence is a feature in Microsoft Dynamics 365 Finance and Operations that enables the system to generate a unique identifier for records automatically. It lets you to define a specific format for the identifier, tailored to the type of record being created. This feature is particularly useful in situations where a unique value is […]

Comparing Dynamics 365 Customer Service and Salesforce Service Cloud

Dynamics 365 Customer Service Vs Salesforce Service

In the world of customer service management, two CRM giants – Salesforce Service Cloud and Dynamics 365 Customer Service (a module of Dynamics 365 Customer Engagement) – are leading the charge in transforming how businesses engage with their customers. Whether you’re handling a simple inquiry or managing complex service requests, the right platform can make […]

Streamlining development with unified developer experience for Finance and Operations apps

Unified developer experience

The unified developer experience for finance and operations apps is designed to streamline and enhance the process of developing, customizing, and maintaining applications within the Dynamics 365 Finance and Operations ecosystem. It not just brings together various tools and environments from finance and operations apps but also from Power Platform, streamlining workflows and simplifying cross-app […]

Smarter scheduling and resource management with Copilot in Dynamics 365 Field Service

Copilot in Dynamics 365 Field Service

Technological advancements are continually reshaping how field services are performed, reported, and managed. In today’s fast-paced environment, everyone demands field service to be swift, efficient, and reliable. However, managing field services comes with its share of challenges, from administrative inefficiencies to on-the-job safety concerns. These issues, if left unaddressed, can lead to breakdowns in processes, […]

Purchase and sales ordering with catch weight items in Dynamics 365 Finance and Operations

Purchase and sales ordering with catch weight items in Dynamics 365 Finance and Operations

In Part 1 of this guide, we walked through the foundational steps for setting up catch weight products or warehouse management processes. Now, let’s dive deeper into how these settings come into play within the sales and purchase order processes. Understanding how to effectively handle catch weight management during these transactions is crucial for accurate […]