The retail industry is undergoing a significant transformation as it embraces cloud-native technologies to meet the evolving needs of customers and businesses. Microsoft is at the forefront of this change, transitioning its Modern POS solution to Store Commerce, a cloud-based platform that offers a more modern, flexible, and adaptable solution for retailers.
What is Store Commerce?
Store Commerce is a cloud-based POS solution of Dynamics 365 Commerce that provides retailers with a unified commerce platform to manage their operations across physical and online stores. It offers several benefits over Modern POS, including:
- Enhanced mobility and flexibility: Store Commerce is a native mobile app with greater flexibility and deployment options than traditional desktop-based MPOS, which makes it more convenient for employees to work from anywhere in the store and provides retailers with more flexibility.
- Unified platform: Store Commerce is part of a unified commerce platform, seamlessly integrating with other Dynamics 365 Commerce components, such as order, inventory, and customer relationship management, which can help retailers improve efficiency and customer service.
- Modern user experience: Store Commerce boasts a modern, intuitive interface, simplifying employee tasks and enhancing the customer experience.
- Offline capabilities: Store Commerce supports offline functionality, ensuring business continuity even in regions with limited or no connectivity and reducing training costs.
- Extensibility and customization: Store Commerce offers extensive extensibility and customization capabilities, enabling retailers to tailor the app to their specific needs and workflows.
