Demystifying common myths about Application Managed Services
Enterprises are increasingly adopting managed services to digitize their business processes, modernize their IT infrastructure, and boost productivity and scalability. As the global shift toward cloud computing accelerates, managed IT services are proving crucial for reducing infrastructure costs. By leveraging professional Application Management Services (AMS), businesses can more efficiently navigate the rapid pace of digital […]
Microsoft Dynamics 365 vs. SAP: The ultimate battle of ERPs
As businesses grow and expand, administrative responsibilities increase as well. With this growth come certain challenges, one of the most pressing being operational inefficiencies caused by data scattered across multiple disconnected systems. This lack of integration can lead to delays, errors, and difficulties in decision-making as teams struggle to access and manage critical information in […]
Transform your customer service with Microsoft Digital Contact Center Platform
In the present digital era where omnichannel engagement is the standard, brand reputation is closely linked to customer experience. The importance of delivering an expectational customer experience cannot be overstated. Consumers now expect effortless, consistent, and secure experiences across all touchpoints – whether it’s through chat, voice, video, or digital handles. Alarmingly, 52% of customers […]
How to implement Round Robin assignment via Power Automate?
Round Robin Lead Assignment helps teams optimize lead management, improve responsiveness, and create a fair workload distribution, which can lead to higher productivity and better customer engagement. If you are here to learn what round robin assignment is and how to implement it using Microsoft Power Automate, a tool in the Microsoft Power Platform, keep […]
How to create a model in Dynamics 365 Finance and Operations?
Microsoft Dynamics 365 Finance and Operations provides access to the base source code, which is organized into various models. These models group related objects and code for easier management. While you can’t directly modify the base objects, you can add or modify functionality by creating new models. This is done through Visual Studio, using the […]
What is data modernization: Best practices for future-ready data management
As businesses grow and adapt, so does the complexity of managing their data. Many find themselves accumulating massive amounts of data across various systems, departments, and platforms. While this data holds incredible potential in driving significant business insights, much of it ends up stuck in isolated, disconnected systems—commonly referred to as data silos. These silos […]
Staff Augmentation vs Outsourcing: Which is best for building your data team
As technology rapidly evolves and business trends shift, the demand for highly skilled talent remains constant. New or unexpected projects often create gaps that need to be filled quickly. While hiring full-time employees is always an option, companies are increasingly turning to flexible talent or engagement models for one-time projects or specific business needs. These […]
Real-Time Intelligence in Microsoft Fabric: Data analytics for enhanced visualization
The ability to make quick, informed decisions is more crucial than ever in today’s fast-paced business environment. Traditional business intelligence tools often fall short, as relying on historical data is no longer sufficient to stay competitive in a rapidly changing landscape. Although plenty of business intelligence tools exist, Microsoft is ahead of its time. Real-time […]
Data management 101:Types, key benefits and best practices explained
Businesses are accumulating data at record levels and have access to more data than before. By 2025, it’s estimated that the global data sphere will hit an astonishing 175 zettabytes. But with this explosion of data comes a significant challenge: how to effectively manage and leverage this data for better decision-making. Many organizations are struggling […]
The new Microsoft Dynamics 365 CRM pricing structure: Key changes explained
The 2024 release wave 1 for Dynamics 365 introduced powerful new capabilities and features aimed at transforming business operations. This release spans hundreds of features across key applications such as Sales, Customer Service, Field Service, Finance, Supply Chain Management, Project Operations, Human Resources, Commerce, Business Central, Customer Insights, and more. Alongside these enhancements, some pricing […]