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Dynamics 365 vs. SAP: The ultimate battle of ERPs

March 3, 2023

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As businesses grow and expand, they face various challenges threatening their profitability. One of the most common issues they encounter is operational inefficiencies caused by scattered data across multiple systems. This can lead to miscommunication, inadequate customer service, suboptimal inventory management, and other problems hindering growth.

Implementing an ERP system can significantly impact a business’s success. Studies show 95% of companies that adopted an ERP experienced an improvement in their business processes. These statistics highlight the importance of making the right decision when adopting an ERP system. Unlike in the past, ERP systems are no longer restricted to large manufacturing companies. Today, businesses across various industries, such as retail, telecommunications, professional services, the public sector, and distribution companies, are increasingly adopting end-to-end advanced business management solutions.

Integrating an ERP system into your business fabric can provide these amazing benefits. In fact, ERP systems can be applied to almost all major areas of business management and operations, making them an incredibly versatile tool for improving your organization’s overall efficiency and effectiveness.  

But this implementation comes with a lot of challenges. Selecting the right ERP system can be a critical and challenging task, and unfortunately, many companies need help with this process. As a result, most businesses fail to choose the best ERP system for their needs and requirements.  

When it comes to mid-market ERP solutions, Microsoft Dynamics 365 and SAP are two of the leading players. Both offer a wide range of features and benefits that can help businesses overcome the challenges of scaling and expansion. So, here we are with the Microsoft Dynamics 365 vs. SAP debate. So, without further ado, let’s dive in…

Microsoft Dynamics 365 vs. SAP – Quick Overview

Microsoft Dynamics 365 and SAP are two of the market’s most widely used enterprise resource planning (ERP) software systems. While both systems offer similar functionalities, they differ in features, pricing, implementation time, and customization options.

Microsoft Dynamics 365 is a cloud-based ERP system that offers a wide range of functionalities such as financial management, supply chain management, project management, and human resource management. Built on the Microsoft Azure platform, it is known for its easy integration with other MSFT tech-stack, such as Office 365 and Power BI.

SAP has been in the market for over 40 years and is known for its robust functionalities and high level of customization. It offers multiple solutions, such as SAP S/4HANA, SAP ERP, SAP Business One, and SAP Business ByDesign, which you can choose based on your business needs.

As we explore which ERP is best for your business, here’s a comparison table highlighting the key features of both to make the decision easier:


Microsoft Dynamics 365 offers a subscription-based pricing model allowing users to pay for only the necessary modules. This makes it an affordable option for small and medium-sized businesses requiring only a few functionalities.

However, SAP offers a more complex pricing structure based on the number of users, modules, and customization required. As a result, SAP can be expensive for small businesses, and the implementation costs can be high.

Functionality and Features

Microsoft Dynamics 365 and SAP are packed with functionalities, such as financial management, supply chain management, project management, and human resource management. However, SAP has a more robust set of functionalities compared to Microsoft Dynamics 365. In addition, SAP is known for its ability to handle complex business processes and has a wide range of industry-specific solutions.


Microsoft Dynamics 365 offers an elevated level of customization by allowing its users to customize the system to meet unique business needs. Microsoft Dynamics 365 also has a large community of developers who can help users with customization.

On the other hand, SAP is known for its high level of customization. SAP allows users to customize every aspect of the system, and it has a wide range of tools and resources to help users with customization. However, customization can be expensive and time-consuming, requiring high technical expertise.

Implementation Time

Microsoft Dynamics 365 has a fast implementation time and can be up and running in a few weeks. In addition, Microsoft Dynamics 365 is a cloud-based system, making it easy to deploy and implement. On average, Microsoft Dynamics 365 takes 8 to 12 months for deployment.  

However, SAP has a longer implementation time and can take up to 15 months to implement. In addition, SAP requires a lot of customization and configuration, which can be time-consuming.

Ease of Use

Microsoft Dynamics 365 has a simple and user-friendly interface that is easy to navigate. Microsoft Dynamics 365 also integrates seamlessly with other Microsoft products, making it easy for users who are already familiar with Microsoft products.  

On the other hand, SAP has a more complex interface and requires a lot of training. SAP has a steep learning curve, making it difficult for users unfamiliar with ERP systems.

Which One Wins?

Hopefully, this Microsoft Dynamics 365 vs. SAP comparison has answered most of your questions about these ERPs! Both help organizations streamline business processes, increase efficiency, and make better decisions. However, each platform has its unique strengths and weaknesses.  

SAP is known for its robust functionality and is often favored by larger enterprises. It has many modules and tools to help organizations manage various business processes, including financial management, procurement, sales and distribution, production planning, and more. However, SAP can be expensive and has a steeper learning curve.  

On the other hand, Microsoft Dynamics 365 is known for its ease of use and integration with other Microsoft products. It also offers a range of modules that can help businesses manage their operations, including financial management, supply chain management, sales and marketing, human resources, and more. In addition, it is easy to use, affordable for small and medium-sized businesses, and relatively faster to implement.  

Ultimately, the choice between Microsoft Dynamics 365 and SAP will depend on the specific needs and budget of the organization. If you’re considering a switch from SAP to Microsoft Dynamics 365 and looking for expert guidance on your digital transformation journey, the consultants at Confiz are here to help. Our team has extensive experience implementing and customizing Microsoft Dynamics 365 to meet the unique needs of businesses across various industries. Feel free to contact us at to discuss your requirements and get answers to any questions you may have. Let us help you navigate your transition to Microsoft Dynamics 365 smoothly and efficiently.