How to build an intelligent AI assistant: A developer’s guide

Handling event inquiries and registrations manually is slow, repetitive, and prone to human error. When a customer emails to ask about event details, someone from the team searches through documents to find the right information, crafts a response, and sends over a registration link. A confirmation email might follow after the customer signs up, if […]

Introducing Autonomous Agents in Copilot Studio and Dynamics 365: Driving AI-first innovation

Autonomous agents

Microsoft remains steadfast in its mission to integrate AI-first business processes into organizations. These processes empower businesses to enhance operational efficiency, make smarter decisions, and foster innovation by embedding advanced data analytics and automation into every aspect of their workflows. With 2.1 million users actively engaging with Copilot every month, organizations worldwide are benefiting from […]

Harnessing Microsoft Copilot Studio for Conversational Excellence

Amidst the ever-changing digital landscape, Microsoft continues to empower businesses with innovative solutions aimed at enhancing productivity and communication. A recent transformational update has led to the emergence of Microsoft Copilot Studio, previously known as Power Virtual Agents. This robust platform is meticulously crafted to revolutionize conversational interfaces and streamline the development of intelligent chatbots. […]

How to build your own Copilot in Microsoft Copilot Studio

Generative AI has transformed productivity for businesses in nearly every industry. Organizations are looking for ways to leverage this technology, add business value, and experience its potential impact on their workforce. McKinsey & Company’s research reveals that AI contributes up to $4.4 trillion annually to the global economy. Furthermore, experts believe that some technological capabilities […]