Introducing Copilot Studio: The new low-code tool for business efficiency

Features and capabilities of Copilot Studio

MS Copilot Studio stands as a robust SaaS platform, elevating your ability to build, design, and customize conversational AI experiences. With a graphical development environment, this platform offers an array of capabilities that streamline processes and enhance user engagement. Let's explore some of the key features that make Copilot Studio a game-changer for businesses:

Choose from 1,000 built-in connectors

With a collection of over 1,000 built-in connectors, Copilot Studio excels in seamlessly integrating copilots with a variety of business applications. The connectors include widely used platforms, including Office 365, Salesforce, SharePoint, SQL Server, Power BI, and more. This extensive library not only simplifies the integration process but also empowers copilots to tackle specialized tasks effectively. By doing so, Copilot Studio becomes a versatile tool, unlocking valuable business data and enabling advanced functionalities that contribute to the platform's overall efficacy in enhancing business operations.

Build your own bots

At the heart of Copilot Studio lies its powerful feature, the advanced visual dialog editor, which serves as the cornerstone for building bots. This editor provides users with an easy-to-use graphical canvas, facilitating the seamless design of conversations within the platform. Creating dialog flows is made effortless through intuitive drag-and-drop functionality, eliminating the complexities associated with coding or scripting. The editor goes beyond basic functionalities, offering support for rich controls such as images, cards, and carousels, aimed at enhancing user engagement. Additionally, it seamlessly connects to data sources, allowing access to customer information and further expanding the capabilities of Copilot Studio in crafting dynamic and interactive conversational experiences.

Leverage GenAI to automate workflows

Copilot Studio streamlines complex business processes with its powerful capability to automate workflows. You can use Generative AI and your own copilots to handle complex tasks like expense submissions, employee onboarding, and benefits updates, allowing for more efficient and error-free execution of these processes

Build your own Copilot

Another prominent feature of the Copilot Studio is building your own Copilot, empowering you to customize AI assistants for specific enterprise scenarios or departments within your business. Imagine an HR Copilot adept at navigating policies, a Sales Copilot brimming with product knowledge, or a Project Management Copilot keeping tasks and deadlines laser-sharp.

Create custom GPTs and plugins

Copilot Studio empowers users to create custom Generative Pre-trained Transformers (GPTs) and plugins. This feature lets you build and publish custom plugins, GPTs, and prompts, strategically placing your business data where it is needed the most. Through the seamless integration of Microsoft Power Platform connectors, Power Automate flows, custom topics, and AI prompts, users can craft, test, and chain these elements to enhance the capabilities of their copilots. Furthermore, Copilot Studio facilitates the easy distribution of your copilot across a diverse array of channels, ranging from websites to social media, ensuring broad engagement across platforms

Analyze and monitor Copilot performance

In Copilot Studio, it's not just about building copilots; it extends to actively monitoring and analyzing their performance to ensure they meet your business objectives. Leveraging its built-in analytics tools, users can meticulously track copilot performance, gaining valuable insights into user interactions. By focusing on key performance indicators (KPIs) such as engagement rates, issue resolution times, and user satisfaction, businesses can make informed decisions to enhance the effectiveness of their copilots. The optimization journey doesn't end there - Copilot Studio empowers users to fine-tune copilot performance based on the wealth of insights derived from the analytics, ensuring that responses are not only efficient but also aligned with the evolving needs and expectations of users.

Secure, compliance and responsible use of AI

Copilot Studio prioritizes robust governance, monitoring, and adherence to Responsible AI principles. Equipped with extensive governance controls, the platform guarantees reliability, safety, privacy, security, transparency, explainability, fairness, and inclusiveness in all copilot operations. IT administrators benefit from a centralized dashboard, offering the capability to track analytics and adjust policies effectively, instilling trust and confidence in implementing AI.