Strategy

We know the huge investments that go behind implementing CRM solutions which is why many businesses choose to outsource the implementation process to ensure nothing goes wrong in the process. If you are looking to find the right Microsoft Dynamics 365 implementation partner, here are five questions you need to ask yourself while evaluating contenders.

Footfall analytics provides deep insights into customer psychology, preferred shopping hours, customer hotspots in your store, etc. Here is how you can use footfall analytics to improve customer service in your retail stores.

Microsoft Power Platform can swiftly automate any task or process. This article explains the flows behind Power Platform that businesses can use to automate recurring tasks and save time.

We understand that being data-centric in the retail industry is easier said than done. Therefore, we have compiled some tried and tested tips to help you make the most of your data and use it to make more sales and win more customers.

Upselling and cross-selling have a delicate balance that should never be tipped, or you will end up losing the customer. Here are five tactics which if used at the right place and at the right time will surely increase your revenues.

Are your account receivable teams spending too much time on recurring tasks that could be automate to save time and reduce errors? Here are some best practices you can consider to improve your accounts receivable processes.

As a retail business, your product range might fall under the umbrella of “seasonal sales.” What repercussions does it have on your business and how do you tackle them? Here are your questions answered.

The global pandemic and resulting shutdowns have brought about substantial and lasting changes in the entire retail ecosystem. Here's some info on how CRM and ERP software are helping businesses in such times.

Grocery businesses must digitalize their operations using Dynamics 365 for retail industry to match the post COVID-19 buying behavior of UAE consumers.

Majority of the participants in the focus group reported at least one incident where they could not buy a product because they were unable to try it on.