Insights

Upselling and cross-selling have a delicate balance that should never be tipped, or you will end up losing the customer. Here are five tactics which if used at the right place and at the right time will surely increase your revenues.

As a retail business, your product range might fall under the umbrella of “seasonal sales.” What repercussions does it have on your business and how do you tackle them? Here are your questions answered.

Customer service is a competitive differentiator that allows businesses to improve financial performance and gain approval from shareholders. Here are ways you can use customer service to increase revenues.

Microsoft Power Platform can help organizations to quickly develop data-driven solutions, cost-effectively using its no-code/low-code technology. Here is a complete guide on Microsoft Power Platform.

Retail businesses are using people counters to understand the peak business hours and generate comprehensive reports. Here are few ways how people counters help retailers.

Power Apps can help people build custom business applications without any coding knowledge. Here are some use cases and benefits of Microsoft Power Apps.

A study shows 83% of customers expect to engage with someone immediately when contacting a company. Here are some ways businesses can use Footfall analytics to enhance in-store service

Retail growth is getting complex in the modern retail landscape. Here is how businesses can use data analytics to solve retail complexities and capitalize on customer behavior.

Nabeel Abdullah's take on the importance of experiential value of stores in today's retail space, the role of technology in ensuring store optimization and the evolution of stores globally.

This report is based on the data from a sample of 350+ stores across 40 cities and 30 brands in Pakistan. The traffic data reported is measured by state of the art 3D cameras to count people traffic in retail stores.

Not only did the industry draw in great footfall but it also benefitted from favorable margins and IPT. Overall, data indicates that this sale was better managed with factors such as enhanced upselling strategies, service intensity and staff productivity into play.

Ramp up your hygiene policies and offer hand sanitizers and disinfectant wipes. Train your staff to follow proper SOPs to prevent the risk of exposure and monitor your store's occupancy to control traffic influx.

Majority of the participants in the focus group reported at least one incident where they could not buy a product because they were unable to try it on.

Powerful footfall analysis helps spot which stores need improvements in operational or marketing strategy to drive better results in future campaigns.

The industry was almost on the same level of activity in September and October as last year which indicates that the recovery in retail has indeed started.