Confiz empowers Hush Puppies to accelerate its digital transformation journey

Confiz is proud to announce the completion of a triumphant digital transformation venture for Hush Puppies Pakistan. With the successful implementation of Microsoft Dynamics 365 Finance and Operations and Confiz’s innovative D365 Order Fulfilment Solution, Hush Puppies has achieved unparalleled operational excellence and significantly enhanced its agility.

With Confiz’s help, Hush Puppies successfully established a highly integrated omnichannel network by synchronizing inventories between retail stores and its eCommerce platform. This allowed the footwear brand to convert its stores into fulfillment centers for all online orders.

The powerful features of Microsoft Dynamics 365 Finance and Operations and Confiz’s user-friendly order-fulfillment solution empowered Hush Puppies to streamline its eCommerce operations and achieve a 100% order fulfillment rate. This digital transformation resulted in lower inventory holding costs, shorter lead times, and increased customer satisfaction and retention rates.

When discussing collaboration with Confiz, The Head of eCommerce at Hush Puppies, Sidra Umar, said, “Confiz and Microsoft enabled in-sync inventory operations and faster order fulfillment for Hush Puppies, leading to exponential growth in our market share.”

Moreover, this digital transformation journey resulted in enhanced security measures, delivering complete financial visibility for each store of Hush Puppies through the innovative capabilities of Azure Cloud, Dynamics 365, and Power BI.

While elaborating on Hush Puppies’s experience working with Confiz, The Managing Director of Hush Puppies, Mohammad Qasim, said, “Confiz helped us become the country’s first omnichannel retailer and track store-wise profitability for more efficient retail operations.”

Customer success has always been at the heart of Confiz’s operations. With a culture of empathy and a commitment to understanding customer challenges, Confiz is dedicated to providing comprehensive support to its partners as they embark on their digital transformation journey. We remain committed to our pursuit of success and look forward to fruitful collaborations like these in the future.