D365 Supply Chain Management: Production Control | Discrete Manufacturing | Production Life Cycle
Production Series – Part 3 by Ali Danish (ERP Microsoft D365FO Solution Architect | Corporate Trainer) “Every morning in the corporate world, a consultant wakes up and decides whether he will be a billable or a nonbillable resource today. If he is billable, he will add value or not. For me, a true value-added digital transformation […]
How to ensure optimum staff levels using a footfall analytics solution
When it comes to running physical retail stores, many businesses struggle with one major concern: are they overstaffed or understaffed? Finding and ensuring optimal staffing levels is critical to improving the efficiency of a retail business. If a store is understaffed or overstaffed, either condition will have a deep effect on the behavior, productivity, and […]
How to create a great customer experience strategy – Proven transformation tips
Since 2020, retail businesses have been facing fierce competition in the industry. The sudden evolution of customer expectations has added further fuel to the fire. Retailers know that their customers already have plenty of choices online to spend their time and money. If they fail to give their customers compelling reasons to shop at their […]
Dynamics 365 2022 Release Wave 1: Overview and highlights
There is much to look forward to, as Microsoft has just published its exciting release wave 1 plan for Dynamics 365 and the Microsoft Power platform. The release consists of many new features and capabilities that reflect Microsoft’s continuous investment in enhancing digital transformation. This article will overview all the new features and discuss what’s […]
How to improve customer satisfaction in retail
Customer satisfaction in the retail business comes from a solid relationship between the business and the customer. Essentially, it is always a two-way street, but many retail businesses fail to understand this and end up with low levels of customer satisfaction. Retail customers buy your products when you are forthcoming, honest, and a problem solver. […]
How to power automate Microsoft Forms for sending invitations
Businesses can automate Microsoft Forms using Microsoft Power Automate by creating a flow that automatically performs one or more tasks when triggered by an action or an event. In this post, you will look at how one can automate sending invitations to people planning to attend an event online along with people planning to […]
How to upsell and cross-sell in retail effectively: 5 points to ponder
Selling things your customers are already interested in is easy. They ask you about a product, you confirm its availability, they pay you and the product is dispatched to their preferred location. Is that enough for you or should you be trying to pursue ways to increase their basket size? If you are happy with […]
What is Microsoft Power Platform center of excellence?
Microsoft Power Platform features a collection of business tools that offer organizations the ability to make changes in their daily processes through easy applications and process automation that anyone can develop without having any coding knowledge. Companies can develop low-code/no-code business solutions such as building virtual agents, managing data visualization, and automating business processes. All […]
How to use real-time data to optimize retail store staff hours
In the post-pandemic world, it only seems natural to expect a fall in the traffic flow in retail stores, especially in the face of intermittent lockdowns, occupancy limits, and stringent SOPs. As a result, people counting has become increasingly important for retailers as they aim to ensure optimal staff levels in retail outlets to improve customer […]
What is the difference between Microsoft Power Automate and Microsoft Flow?
Microsoft Flow and Power Automate are two distinct products from Microsoft, yet much of the information online about these two is almost the same. The truth is these are the same products and Microsoft has just updated Flow by adding some new features and rebranded it as Microsoft Power Automate. Here is a list […]