Understanding the financial impact: Dynamics 365 Field Service ROI analysis
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In today’s competitive business landscape, elevating field service operations has become pivotal for businesses seeking to enhance customer satisfaction and operational efficiency, ultimately aiming to improve their financial performance. According to a study by Forrester Consulting, software aimed at refining field service delivery can bolster financial outcomes in two key ways: by boosting customer retention […]
Empowering service professionals: A closer look at copilot capabilities in D365 Field Service
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Across all industries, the speed of work is surpassing the human capacity to keep pace. According to the 2023 Work Trend Index Annual Report, 63% of frontline workers struggle with repetitive tasks, diverting their attention from more meaningful work. Additionally, the report reveals that 66% feel constrained by insufficient time to complete their tasks. Adding […]