Ruba Digital implements a scalable, flexible solution to deliver exceptional customer experiences.
The proposed solution helped Ruba Digital eliminate unnecessary sourcing and processing delays, maintain customer database, and reduce credit risk significantly. Automated complex calculations and adjustment transactions saved time and helped generate customized reports that were crucial to reducing credit risk and streamlining back-end operations at Ruba Digital. Initially, a single sales process entry took 3-4 hours, but now it is successfully done within 7-8 minutes. The issue of the disorganized database was resolved with automated computerized national identity card validation, which made sure there were no repetitive date entries.
Additional improvements included:
“We are highly impressed by your attention to detail because for the same set of requirements; we couldn’t roll it out even after attempting it multiple times with our ex-technology partner”.