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America’s largest domestic merchandise retail chain

Built an intranet for America’s largest domestic merchandise retail chain

March 15, 2023

Project Overview

Corporate enterprise portal

America’s largest domestic merchandise retail chain partners with Confiz to rebuild its corporate enterprise portal with a modernized design and streamlined user experience. 

The need

A revamped corporate intranet for improved collaboration

America’s largest chain of domestic merchandise retail stores specializes in various top-quality items in home décor. This eminent name in the retail industry provides a range of household goods from bath, bedding, furniture, beauty and fitness, luggage, and more. The company’s communication team realized the need to refresh the corporate intranet portal with a new platform to serve the enterprise while preserving its key functionalities. This new intranet site with a revamped user design interface must reflect the company’s priorities, procedures, corporate values, and policies. 

The Solution

Improving the corporate portal’s information architecture for enhanced corporate collaboration

In response to the client’s need for a revamped corporate intranet, Confiz’s technology experts in the area of user interface design closely worked with the client on the project. Based on the key pain points and the client’s desire for future expansion and improvement, the UI/UX of the intranet was refinedThe engineering team at Confiz used SharePoint to design web parts and Power Automate to build a proof of concept for the workflow and permissions system to secure security and compliance. A dedicated maintenance mode was also integrated into the site for added security.  

What we did

Digitial transformationuser experienceUI/UX consultingPower AutomateSharePoint

The Outcome

An intranet portal that connects corporate users to the information they need while laying the groundwork for future expansion

Enhanced user experience and accessibility 

User-first design for immediate access to frequently used apps and services . 

Improved event engagement  

Up-to-date corporate news feed and event calendar  

Efficient content creation and approval 

Streamlined content-creation and approval process for site authors and stakeholders  

Tailored metrics dashboards and reporting 

Custom dashboards and reporting for ongoing site metrics  

Enhanced user experience and accessibility 

Increased engagement and excitement across the corporate user base  

See our strategy in action!